Smarter order fulfillment software built for growth

ShipStation brings orders, inventory, carriers, and delivery data from every source into one intelligent fulfillment platform. Automate shipping, always get the best rates, and manage orders end-to-end—so your team moves faster, makes better decisions, saves money, and can grow with ease.

order fulfillment software

Driving fulfillment for the world’s leading brands

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  • cotopaxi logo
  • Chubbies shorts logo
  • Carlo's Bakery logo
  • Spigen logo smartphone case screen protector company uses ShipStation and topShelf
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  • Onnit ShipStation
  • Johnny Cupcakes logo
  • Savannah Bee Company
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Fulfillment software that simplifies every step

Turn a messy order fulfillment process into a smooth workflow. ShipStation helps you ship customer orders faster, cut costs, and deliver a better experience across every sales channel.

Deliver a better experience on every order

ShipStation keeps customer orders organized so you can ship quickly and accurately. Central order management, inventory control, and branded tracking help you set clear expectations and reduce costly mistakes. Customer satisfaction improves without adding extra steps for your team.

Cut manual tasks and save time and money

Automate the repetitive work that slows fulfillment down. ShipStation automatically rate-shops every order across carriers to surface the best option by cost or speed, while automation rules preset services, labels, and packing slips. Fewer clicks per order. Less manual data entry. More time for work that actually grows your business.

Scale fulfillment without sacrificing control

Whether you ship from a single location or a network of fulfillment center partners, ShipStation helps you scale confidently. Connect new sales channels, add warehouses, and plug in additional carriers. You’ll still control shipping rates, service levels, and delivery promises that protect your margins and your brand.

Explore order fulfillment features built to grow with you

ShipStation brings every part of your order fulfillment solution into a single, flexible platform.

ORDER MANAGEMENT

Order management from a single dashboard

Pull customer orders from your ecommerce platforms, marketplaces, and offline sales channels into one dashboard. ShipStation gives you a complete view of what needs to ship today, what’s on backorder, and what’s ready to pack. Filter, tag, and batch process orders so your team can move through the order fulfillment process with confidence and fewer clicks.

FULFILLMENT AUTOMATION

Smart automation that does the busywork for you

ShipStation uses powerful automation to standardize your order processing so you can spend time doing more important tasks. Create rules to pick the right service, set presets, apply insurance, and trigger customer notifications. As your volume grows, automation keeps your fulfillment software efficient. It reduces manual data entry and minimizes errors that lead to costly reships or support tickets.

INVENTORY MANAGEMENT

Real time inventory management

Stay ahead of stockouts and overselling with inventory management tools that sync with your stores and warehouses. See real time inventory levels by product and location, allocate stock to priority sales channels, and track what’s reserved, available, or awaiting restock. Keep your fulfillment center operations aligned with what customers see online.

SHIPPING SOLUTIONS

Powerful shipping tools and discounted carrier rates

Get instant access to top carriers like USPS®, UPS®, and FedEx™—plus pre-negotiated discounts you won’t find on your own. Connect your existing carrier accounts or use ShipStation rates, then print labels in batches to move orders out faster while keeping shipping costs down.

WAREHOUSE MANAGEMENT

Streamlined order processing and warehouse workflows

Turn your warehouse management into a predictable, repeatable machine. Use pick lists, packing slips, and scan-based workflows to reduce packing errors and keep aisles clear. Assign orders by workstation or location. Support multiple fulfillment centers. Standardize how every team member moves from picking to packing to label printing.

SHIPPING RATE SHOPPING

​​Automated rate shopping that finds the best option every time

Stop guessing which shipping service to use. ShipStation automatically compares real-time rates across carriers and applies rules you set—like cheapest, fastest, or best value—to select the right service for every order. Once configured, rate shopping runs in the background, reducing costs at scale and ensuring consistent delivery decisions without manual work.

TESTIMONIALS

Hear From Our Customers

Harmony Harvest
Harmony Harvest Farm

“We used to have to manually enter and then print out the labels and then put them on the windows of the package. Doing that, it was taking her a few hours to ship 10 to 15 boxes. Now she can ship 50 in the same amount of time.”

Wondercide icon
Wondercide

“When we started the partnership with ShipStation, we were in 1,500 square feet of space fulfilling orders. And if you flash forward to today, we’re at 62,000 square feet of space. And ShipStation has allowed us to handle with ease the scaling journey through that entire time.”

Cocktail Courier
Cocktail Courier

“We were able to test all the functionality of Dropship Manager through a few demos and understand what works out of the box and what we need to have the ShipStation team work with us to customize. That’s how we selected that over the other competitors in the space.”

SHIPMENT TRACKING

Branded tracking and proactive communication

ShipStation automatically shares tracking details with your customers and sales channels so every touchpoint is up to date. Send branded tracking emails, surface tracking pages that match your store experience, and keep customers updated when shipments are created, out for delivery, or delayed. Fewer “Where is my order?” questions mean more time for high-value work.

RETURNS & EXCHANGES

Easy returns result in customer satisfaction

Use ShipStation to simplify returns without creating extra work for your team. Generate return labels, set return rules by product or order type, and send customers clear instructions. Visibility into return statuses means your teams can coordinate more quickly on refunds, exchanges, and restocking to keep customers coming back.

REPORTING & ANALYTICS

Reporting and analytics show what’s working

Turn data into smarter decisions. Reports find trends in shipping rates, carrier performance, delivery times, and order processing volume so you can improve operations. See which sales channels drive the most profitable orders, where delays occur, and how changes in packaging or service levels impact margin and customer satisfaction.

OMNICHANNEL FULFILLMENT

Omnichannel fulfillment that keeps orders moving—across every channel

Streamline fulfillment across all your sales channels with ShipStation. Pull in orders from carts, marketplaces, and custom platforms, then ship through hundreds of top carriers using over 400 integrations. All from a single, centralized login.

FULFILLMENT API

ShipStation API for custom fulfillment workflows

Build your own order fulfillment solution on top of the ShipStation API. Connect custom systems, sync data with your ERP or warehouse management tools, or create specialized order processing rules. Developers can use the API to push and pull orders, update statuses, and integrate real time inventory across your internal tools and external sales channels.

RELATED CONTENT

Helpful Shipping Resources

Browse additional articles, guides, and insights related to shipping and fulfillment. These resources provide practical advice and best practices to support your day-to-day operations.

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The Cheapest Way to Ship Packages

Finding the cheapest way to ship a package doesn’t mean sacrificing quality. Affordable shipping rates are available to anyone that knows where to look.

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Calculate Shipping Costs and Start Saving Now

Whether you’re shipping a single order or managing high-volume ecommerce fulfillment, ShipStation’s shipping cost calculator helps you get fast, reliable quotes from top carriers so you can save time and money with every label.

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USPS Flat Rate Boxes, Envelopes, and Prices

USPS Flat Rate boxes and envelopes allow you to ship up to 70 lbs with USPS Priority Mail® at one low rate to anywhere in the US. The advantage of Flat Rate is that regardless of how much you fit into the packaging, it’s allowable.

Try us free

What you can look forward to in your 30-day free trial:

  • check-dark-green    Get instant access to all of our features
  • check-dark-green    Connect to over 400 integrations
  • check-dark-green    See how much our rates can save you on shipping

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Order fulfillment software FAQs

Order fulfillment software connects your selling channels, warehouse workflows, and shipping tools so orders can move from checkout to delivery with fewer manual steps. It organizes orders and standardizes how they’re packed and shipped. You get visibility into what has shipped, what’s pending, and where every package is in transit.

ShipStation works alongside the platforms you already use rather than replacing them. You can plug in shopping carts, marketplaces, and carrier accounts, then sync order, shipment, and tracking information automatically. Many merchants also connect ShipStation with ERPs, inventory tools, or custom systems via integrations and APIs. Data flows cleanly between teams.

No. ShipStation is used by startups sending a handful of packages each week and by brands shipping thousands of orders per day. Smaller businesses benefit from built-in rate savings and simple workflows. Enterprise merchants can use more advanced rules, multi location configuration, and deeper reporting if needed for their shipping strategy. The same platform scales as order volume changes.

Most merchants can connect their stores and begin printing labels in a short onboarding window. ShipStation uses guided setup checklists and default configurations so you can start shipping while you refine workflows. As you learn more about your patterns and preferences, you can add rules, presets, and permissions that better match how your team operates.

Yes. You can save harmonized codes, descriptions, and values so they populate automatically. This reduces the manual work required to prepare cross-border shipments. It also helps reduce the risk of delays caused by incomplete paperwork.

ShipStation offers onboarding resources, help center content, and support from real people when you need it. You can access articles, videos, and guided tips inside the app. Reach out to support teams for more complex questions. As your operation evolves, training resources help new staff learn the workflows that keep orders moving.

One place for your business

Begin a free trial to see what’s possible with ShipStation.