Come out on top with ShipStation
Ecommerce Delivery Benchmark Report
2023
We’ve partnered with global independent economics consultancy Retail Economics to analyse data from 8,000 consumers and 700 merchants across 8 key markets, uncovering how the industry has changed in 2023.
This report details the state of global online retail, shifting consumer preferences and delivery expectations – with data and feedback from over 8,000 households and more than 800 online merchants globally.
The insights you need to succeed
We’ve polled consumers and merchants to get the full scope of how online sellers can prepare for 2023
Key Takeaways
- The latest online shopping and delivery preferences, from consumers in Australia and around the world
- How the cost of living crisis will impact spending in several major international markets, across categories
- The strategies merchants are putting in place to respond to changes in delivery expectations
- Expert advice on how to grow your online retail business despite shifting consumer perceptions and impending recessions in many markets
Download the Full Report