According to a survey done by Akamai.com, 79% of customers who are “dissatisfied” with a website’s performance are less likely to make a purchase from that site again.
Today’s market is user-centric, and when the user is unhappy, they go elsewhere. For a merchant to lead in the ecommerce space, it’s essential that their site invoke trust and provide a rewarding experience throughout their journey.
If your ecommerce site isn’t performing to meet KPIs, it’s likely that poor UX is the culprit, and one or many of the following issues are at play…
- Slow page load time
- Lack of best practices in website navigation
- Ignoring the importance of mobile optimization
- Deficient visual design
If your business has hit a ceiling, recognizing the importance of reassessing your ecommerce solution is critical.
We’ve done the heavy-lifting for you by pinpointing one of the country’s premier ecommerce agencies, Zehner. Based out of Los Angeles with over a decade in the space, their innovative team develops engaging digital experiences that allow their clients to do what they do best – run a successful business.
Zehner has earned a best-in-class reputation for their work with notable clients in fashion, lifestyle, and CPG. Their unwavering commitment to collaboration means they have no problem rolling up their sleeves and going the extra mile to strategize, identify pain points, solve problems and build from scratch with their clients.
The Zehner team is methodical in devising a brand and content strategy that focuses on your company’s long-term goals and positions the organization to experience sustainable growth. In today’s ecommerce landscape, Zehner understands the importance of crafting the best possible user experience. Successful conversion rate optimization relies on a user journey that gets the right content to the right user at the right time. Zehner achieves this through the strategic planning of content creation, delivery, and governance.
Zehner’s passion for conceptual, visual and interaction design inspires them to take on your toughest challenges and cultivate unparalleled online realities. They take each detail into consideration when developing an aesthetic that represents the tone, values, beliefs and style of the people behind it. From colors, images, typography, icons and buttons, they’ll create an experience that’s not only beautiful, but also highly functional on both the front and back end.
AN ECOMMERCE SITE THAT DELIVERS RESULTS
With a broad spectrum of clients from startups to Fortune 500 companies, Zehner understands the importance of prioritizing a client’s marketing plan. Committed to ensuring the organization’s target audience engages with your site, they focus on improving the overall profitability of your business. With additional offices in New York and Buenos Aires, the award-winning firm takes a data-driven approach to help clients realize ROI while growing traffic, driving revenue, and increasing conversions.
Together, ShipStation and Zehner can alleviate some of the most stressful but important operational functions of your ecommerce business. Zehner’s dedication to innovating your ecommerce site is likely to contribute to a significant uptick in sales. With all those sales, ShipStation will be here to help you ship. The is uniquely positioned to revive your ecommerce site and drive online revenue.