• How to Process Holiday Returns

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    As the holiday season comes to an end, we get ready for the new year. But ecommerce merchants have one last bit of business to clear up before moving fully into the new year: Holiday Returns. As unpleasant as dealing with returns can be, there is a silver lining. Customers that experience a good returns […]

  • Are You Ready for Small Business Saturday?

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    Established in the US by American Express in 2010, Small Business Saturday is designed to support local economies and is a great opportunity for marketing.  Part of the “Shop Local” movement, ShipStation proudly supports small businesses and their customers by helping provide streamlined, efficient order and delivery fulfilment – building trust for all those small […]

  • USPS Shipping Delays Explained

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    Beginning October 1, 2021, many senders and recipients of USPS first-class shipments began to face delays and extended delivery times. This is no accident—these mail delays are strategic and self-imposed as part of a plan set forth by Postmaster General Louis DeJoy. Originally proposed in March of 2021, DeJoy implemented the new system as USPS […]

  • 2021 Last Posting Dates for Christmas in the UK

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    Jump to deadlines for: United States | Canada | Australia One of the most crucial parts of holiday shipping preparation is knowing which carrier services to use and when. Accommodating last-minute shoppers is vital, and knowing which services are available until which dates is crucial for cart conversions. We’ve gathered the most popular carriers and their […]

  • 3 Ways SMBs Can Persuade Customers to Buy During the Holiday Season

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    COVID-19 has significantly accelerated the growth of ecommerce, forcing businesses to up their online game. According to ShipStation research, online spending continues to rise, with 42% of consumers expecting to spend more in 2021 than they did in 2020. With more consumers shopping online than ever before, and with the peak sales season almost upon […]

  • How to Prepare for the Holidays Post-Pandemic

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    Every part of your ecommerce business is going to experience an influx of some kind or another during the holidays. Your website will see more traffic. Your customer service representatives will field more phone calls. And your packing and shipping area will process more orders. With the pandemic starting to ease and Peak season just […]