Below you’ll find some of the training videos we’ve put together to help you get started with ShipStation. Want a bit more of a hands-on approach? Sign up for one of our webinars to get your questions answered and see a real-time demo of the software.
Getting Started in ShipStation
When you’re ready to get started with ShipStation, this 5 minute video will help you understand everything you need to have and do in order to not only import your orders, but also create labels for them and ship them out!
Processing Your Orders
Getting your orders ready to ship is just as important as shipping them out. Learn how to use both the Order Sidebar & Order Detail Popup when you're processing your orders.
Navigating your Orders
There are several ways that you can organize your orders in the app, including tagging, filters, bulk updating, and more! Take a tour of the orders screen in this video to see how you can make ShipStation work for you.
Installing ShipStation Connect on Windows
Learn how to install ShipStation Connect on Windows to print labels and other documents directly to your connected and shared devices.
Installing ShipStation Connect on Mac
Learn how to install ShipStation Connect on Mac to print labels and other documents directly to your connected and shared devices.
Importing Orders via CSV
Importing your orders en masse into ShipStation is an easy process by using CSV files. This video goes over the process and gives some best practices on how to import orders with this method.
Creating Shipping Labels
Creating a label is easy in ShipStation, and this video encompasses the entire process.
Creating Automation Rules
Creating automation rules can help you in eliminating a lot of lengthy processes that can normally be a part of your fulfilling & shipping processes.
Setting up Service Mappings
Service mappings in ShipStation help by automatically assigning a certain carrier, service, and package type to make the legwork you have to do be as easy as possible.
Creating End of Day Forms
Creating End of Day forms in ShipStation is an easy process. This video goes over their stipulations and creation process in our app.
Exporting Your Data
You can easily export your order, shipment, and product data from ShipStation. Customize what you see and then what you export with our handy features.
Placing Orders on Hold
This video covers exactly how placing an order on hold works in the app.
The Order Importing Process
Need to know what settings are applied to your orders when they're imported? This video goes over the hierarchy of how automation rules, product profiles, and service mappings are applied.