Branded Shipping Experience

Extend your brand’s identity with branded shipping from ShipStation. Branded shipping will create a more personalized and memorable experience for customers at no additional cost. ShipStation offers several branding opportunities. From customized emails to tracking page and more, provide an exceptional and consistent visual identity for your customers and your brand.

Illustration of ShipStation application and custom label with your company logo

Shipping Labels

Include your logo directly on shipping labels. Even if the order comes in a standard box, a branded logo provides a unique opportunity to put a personal touch on one of the least personal aspects of shipping.

Tracking Page

Instead of sending customers to the carrier’s tracking page, ShipStation directs your customers to a branded page that includes tracking information, your logo and color scheme, and links to your social media accounts.

SMS Notifications

SMS notifications provide customers with timely, relevant shipment information via their preferred communication channel. Perfect for both small and large businesses, branded SMS notifications are a great choice for reaching more of your customer base.

Packing Slips

Packing slips contain a list of items included in the shipment, but they’re also a great place to add your logo and say “thank you” with a personalized message for the recipient.

Returns into New Sales

Three out of every four consumers consider ease of returns before they decide who to purchase from. That’s why ShipStation makes it easy for online sellers to offer a hassle-free returns process.


Sellers can easily customize their shipping and delivery confirmation emails templates, or other one-off emails to include your company logo, name, social media links, and unique messages.

Returns Portal

With branded returns, customers can visit their own unique portal to initiate a return instead of calling a support agent. This saves you time and also makes it easy to identify trends.

Quote Mark

Eric Bandholz, Founder

“In ShipStation we can drop our logo right onto the shipping label. It’s those small little details that, as a designer, make all the world of difference.”

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