August 7, 2025 | 11am – 3:30pm CDT

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Where the Future of eCommerce, Shipping, and Logistics Gets Delivered. Join us for a day of insights, strategies, and pro tips from over 30 experts in shipping, logistics, and ecommerce. With three tracks to choose from, we have sessions for everyone. Register now and join industry professionals ready to innovate, collaborate, learn, and grow.

Featured Keynote Speakers

Innovation Delivered 2025 webinar.
Rebecca Minkoff

Founder & Chief Creative Officer, Rebecca Minkoff; Co-Founder, Female Founder Collective

Innovation Delivered 2025 webinar.
Christina Tosi

CEO, Milk Bar


Build Your Day, Your Way

Innovation Delivered Schedule

Choose from three expert-led tracks, plus an exclusive bonus track featuring highlighted speakers and can’t-miss sessions.

 

Click any session in the agenda to start watching.

Track 1: Plan & Position Track 2: Deliver & Scale Track 3: Retain & Grow The Bonus
Opening Remarkswith Laura Goldberg, CMO, Auctane and ShipStation
From Startup to Standout: Scaling Without Losing Your Sparkwith Rebecca Minkoff
Start Now:Building a Brand With What You Have Ship Happens:Building a Resilient Delivery Network Loyal By Design:Creating Customer Experiences to Keep Them Coming Back
Signal & Strategy:Cutting Through the Noise in Modern eComm Next-Mile Mastery:Rethinking Fulfillment for Speed & Scale Beyond Checkout:Designing a Post-Purchase Experience That Sticks Unmuted:How Finding Your Voice Powers Brand Visibility, Customer Connection, & Growth
Wellness Sessions
Global Horizons:Mastering Cross-Border Growth Logistics Unlocked:Scaling Smarter from Cart to Customer The Return AdvantageTurning Friction into Loyalty
Skiver x Watson:Hot Ones Shipping Smackdown
Entrepreneurial Lessons from the Sweet Side of Businesswith Christina Tosi
Closing Remarkswith Al Ko, CEO, Auctane and ShipStation
Track 1: Plan & Position Track 2: Deliver & Scale Track 3: Retain & Grow
Opening Remarkswith Laura Goldberg, CMO, Auctane and ShipStation
From Startup to Standout: Scaling Without Losing Your Sparkwith Rebecca Minkoff
Signal & Strategy:Cutting Through the Noise in Modern eComm Ship Happens:Building a Resilient Delivery Network Loyal By Design:Creating Customer Experiences to Keep Them Coming Back
Start Now:Building a Brand With What You Have Next-Mile Mastery:Rethinking Fulfillment for Speed & Scale Beyond Checkout:Designing a Post-Purchase Experience That Sticks
The BonusUnmuted: How Finding Your Voice Powers Brand Visibility, Customer Connection, & Growth
Wellness Sessions
Global Horizons:Mastering Cross-Border Growth Logistics Unlocked:Scaling Smarter from Cart to Customer The Return AdvantageTurning Friction into Loyalty
The BonusSkiver x Watson: Hot Ones Shipping Smackdown
Entrepreneurial Lessons from the Sweet Side of Businesswith Christina Tosi
Closing Remarkswith Al Ko, CEO, Auctane and ShipStation

Track One

Plan & Position

Know your customers and learn how to reach them effectively for scalable growth.

Start Now session at Innovation Delivered 2025.
Fireside Chat
Start Now
Building a Brand With What You Have
You don’t need a big team, big budget, or big warehouse to start, but you do need clarity, grit, and the right tools. This…
Portraits of four people divided into four squares.
Panel
Signal and Strategy
Cutting Through the Noise in Modern eComm
In today’s crowded ecommerce market, standing out is more complex than ever. This session explores how brands can master omnichannel marketing to create memorable…
Global Horizons session at Innovation Delivered 2025.
Fireside Chat
Global Horizons
Mastering Cross-Border Growth
Breaking into international markets is complex, but rewarding. This session covers the key challenges of cross-border logistics, taxes, and tech, and how to simplify…

Track Two

Deliver & Scale

Gain insights on how to optimize logistics to meet customer needs.

Ship Happens session at Innovation Delivered 2025.
Panel
Ship Happens
Building a Resilient Delivery Network
Shipping challenges are inevitable, but chaos doesn’t have to be. This session examines how brands can establish agile and reliable delivery networks by diversifying…
Next Mile Mastery session at Innovation Delivered 2025.
Panel
Next-Mile Mastery
Rethinking Fulfillment for Speed & Scale
As customer expectations rise, brands are reevaluating their fulfillment strategies. This session explores how to optimize warehousing, embrace automation, and expedite delivery without sacrificing…
Logistics Unlocked session at Innovation Delivered 2025.
Panel
Logistics Unlocked
Scaling Smarter from Cart to Customer
Discover how top brands optimize logistics from the moment an order is placed through delivery. This session highlights strategies to streamline operations, improve customer…

Track Three

Retain & Grow

Cultivate lasting customer relationships through exceptional post-purchase experiences.

Loyal by Design session at Innovation Delivered 2025.
Panel
Loyal by Design
Creating Customer Experiences To Keep Them Coming Back
Explore what it takes to build brand affinity and long-term loyalty. This session explores innovative retention strategies, emotional brand-building, and how to keep customers…
Beyond Checkout session at Innovation Delivered 2025.
Panel
Beyond Checkout
Designing a Post-Purchase Experience That Sticks
Learn how to turn one-time buyers into loyal customers by crafting exceptional post-purchase experiences. This session covers Customer Experience best practices, proactive communication, and…
Portraits of three people divided into vertical strips.
Panel
The Return Advantage
Turning Friction into Loyalty
Returns are inevitable, but they don’t have to mean lost customers. This session explores how to transform returns into positive experiences that build trust,…

Bonus

Unmuted session at Innovation Delivered 2025.
Fireside Chat
Unmuted
How Finding Your Voice Powers Brand Visibility, Customer Connection & Growth
What does it really mean for a brand—or a person—to be heard? In this energizing session, Sarah Barnes-Humphrey shares the raw, real story behind…
Nate Skiver and Rick Watson at Innovation Delivered 2025.
Ask Me Anything
Skiver x Watson
Hot Ones Shipping Smackdown
Get ready for a fiery 30-minute showdown where shipping meets spice. In this no-holds-barred session, Skiver and Watson go head-to-head answering your hottest questions…

Wellness Sessions

Rebecca Minkoff at Innovation Delivered 2025.
Wellness
Stretching & Pilates Flow
Take a break and move with us. This session is a movement break led by Ashley Weber from Pilates Apothecary. Enjoy a guided desk…
Christina Tosi at Innovation Delivered 2025.
Wellness
Breathwork & Sound Bath Singing Bowl Meditation
Need a reset? Join Brandy Meid, Reiki Master, yin yoga instructor, sound bowl practitioner, and meditation guide for breathwork and soundbath meditation. These two…

Innovation Delivered Demo Lounge

Demo Lounge

Explore 10+ quick demos designed to help you save time, cut costs, and scale smarter. Learn how top brands streamline workflows, improve customer experience, and get more done with less effort.

All Speakers

Innovation Delivered Speakers

Sham Aziz.
Sham Aziz

Founder, THECXWAY

Eric Bandholz.
Eric Bandholz

Founder, Beardbrand

Sarah Barnes Humphrey.
Sarah Barnes-Humphrey

Founder, Let’s Talk Supply Chain

Maire Bavarday Rosa.
Maïré Bavarday-Rosa

Founder, Ecomspaces

Portrait of a man, likely from a webinar.
Michael Carpentieri

Strategic Partnerships Manager,
DHL

Rafa DeLeVega.
Rafa De le Vega

SVP, Business Development, Auctane

Cody DeArmond.
Cody DeArmond

VP of Sales, Auctane

Amanda Deer.
Amanda Eddy

Owner/Design, Amanda Deer

Timur Eligulashvili.
Timur Eligulashvili

President, Logistics Remix

Jason Retailgeek Goldberg.
Jason “Retailgeek” Goldberg

Chief Commerce Strategy Officer, Publicis Groupe, Retailgeek LLC

Laura Goldberg.
Laura Goldberg

Chief Marketing Officer, Auctane

Loran Gutt.
Loran Gutt

VP, Strategy and Corporate Development

Michael Haswell.
Michael Haswell

VP, Partnerships, Auctane

Jennifer Hernandez.
Jennifer Hernandez

Director of Operations, BK Beauty

Matthew Hertz.
Matt Hertz

CEO and Founder, ThirdPerson

Aaron Hodes.
Aaron Hodes

Director of Sales, Davinci Micro Fulfillment

Chris Jarvis.
Chris Jarvis

Chief Operating Officer, Ecom Logistics

Chris Karp.
Chris Karp

Chief Customer Officer, Auctane

Ashley Knowles.
Ashley Knowles

Sr. Director, Client Success, Auctane

AL-KO customer story.
Al Ko

CEO, Auctane and ShipStation

John McClymont.
John McClymont

Founder, Operational Innovations

Robert Metcalf.
Robert Metcalf

COO and Co-Founder, May Lindstrom Skin

Kate Muth.
Kate Muth

Executive Director, IMAG

Innovation Delivered 2025 speaker portrait.
Gaubrielle Pritchard

Product Marketing Manager, Auctane

Danielle Seibert.
Aaron Rubin

Founder & CEO, ShipHero

Portrait of a man, likely from a webinar.
Michael Scholz

VP of Product Marketing, BigCommerce

Matt Schurk.
Matt Schurk

Chief Revenue Officer, Auctane

Nate Skiver.
Nate Skiver

Founder, LPF Spend Management

Portrait of a woman, likely from a webinar.
Jamie Tharpe

Director of Marketing, UPS

Chloe Thomas.
Chlöe Thomas

Author & Host, eCommerce MasterPlan Podcast

Felicia Tucker.
Felicia Tucker

Founder, V’Licious

Kelly Vincent.
Kelly Vincent

Chief Product Officer, Auctane

Rick Watson.
Rick Watson

CEO and Founder, RMW Commerce

Chris Worley.
Chris Worley

VP, Product Marketing, Auctane

Innovation Delivered 2025 webinar.
Cian Wright

VP, Market Development
Swap Commerce

Adam Zurawski.
Adam Zurawski

Principal Solution Consultant, NetSuite