ShipStation Professional Services
Our experts provide shipping and logistics guidance that produces long-term success. We’ll help you overcome common fulfillment hurdles, set you up for peak efficiency, and ramp up your operations without growing your headcount.
Expert guidance that delivers real results
Leverage our 80+ years of logistics, shipping, and software expertise to set up a time-saving, cost-effective shipping strategy.
Reduce shipping rates, fulfillment time, and operational costs
Improve warehouse layout and order-picking efficiency
Master everything in your ShipStation account
Create a team of shipping and logistics experts
CASE STUDY
ShipStation Revolutionizes Fulfillment
West Coast Seeds achieves 2400% faster processing speed and 200% boost in shipping capacity!
Services We Offer
Consulting Services
We help fine-tune your shipping and fulfillment workflow wherever you need it.
- Workflow and shipping process optimization
- Printing and other hardware recommendations and setup
- Rate shopping and implementing lowest-cost shipping options
- Extended implementation support
Platform Training
Custom on-site platform training from experienced logistics professionals
- Integration support for order sources, carriers, and inventory
- Personalized workflow configuration for automation rules, filters, views, and tags
- Streamline pick and pack workflow
- Set up and support advanced features like shipping strategies, auto-split, and product bundles
Dedicated Customer Success Manager
Shipping and fulfillment guidance from trusted logistics experts
- Executive business reviews
- Direct phone number to account manager
- Exclusive access to new beta and pilot program releases
- Flexible custom reporting
How We Tailor Your Experience
How long does an onsite consulting project typically take?
The duration of onsite consulting work depends on various factors, such as the scope of work and the complexity of the customer’s business. The beauty is that you pay for a certain number of consulting hours, and how you choose to use them is completely up to you!
Does training need to be in person, or can you do it virtually?
Whichever you prefer! We’re happy to come onsite and host training sessions, or we can always fire up a virtual session and do it that way.