ShipStation Professional Services

Our experts provide shipping and logistics guidance that produces long-term success. We’ll help you overcome common fulfillment hurdles, set you up for peak efficiency, and ramp up your operations without growing your headcount.

Expert guidance that delivers real results

Leverage our 80+ years of logistics, shipping, and software expertise to set up a time-saving, cost-effective shipping strategy. 

Time and money efficiency

Reduce shipping rates, fulfillment time, and operational costs

Warehouse with boxes

Improve warehouse layout and order-picking efficiency

Graduation cap

Master everything in your ShipStation account

Team of experts

Create a team of shipping and logistics experts


ShipStation Revolutionizes Fulfillment

West Coast Seeds achieves 2400% faster processing speed and 200% boost in shipping capacity!

Services We Offer

Consulting Services

Consulting Services

We help fine-tune your shipping and fulfillment workflow wherever you need it.

  • Workflow and shipping process optimization
  • Printing and other hardware recommendations and setup
  • Rate shopping and implementing lowest-cost shipping options
  • Extended implementation support
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Platform Training

Platform Training

Custom on-site platform training from experienced logistics professionals

  • Integration support for order sources, carriers, and inventory
  • Personalized workflow configuration for automation rules, filters, views, and tags
  • Streamline pick and pack workflow
  • Set up and support advanced features like shipping strategies, auto-split, and product bundles
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Dedicated Customer Success Manager

Dedicated Customer Success Manager

Shipping and fulfillment guidance from trusted logistics experts

  • Executive business reviews
  • Direct phone number to account manager
  • Exclusive access to new beta and pilot program releases
  • Flexible custom reporting
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How We Tailor Your Experience

How long does an onsite consulting project typically take?

The duration of onsite consulting work depends on various factors, such as the scope of work and the complexity of the customer’s business. The beauty is that you pay for a certain number of consulting hours, and how you choose to use them is completely up to you!

Does training need to be in person, or can you do it virtually?

Whichever you prefer! We’re happy to come onsite and host training sessions, or we can always fire up a virtual session and do it that way.

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