eDesk: The Best Customer Support Software for eCommerce
eDesk’s AI-powered help desk software lets online sellers centralize their customer messaging into one smart inbox.
Created specifically for eCommerce brands, this customer support software offers time-saving templates, AI-driven sentiment analysis, the ability to automatically (and intelligently) respond to customers “HandsFree,” two-way message translation, and more. Plus, seamless integrations with over 250 marketplaces, social media channels, and other eCommerce tools mean you can connect eDesk to every platform you use for communicating with shoppers.
There’s a reason thousands of sellers trust eDesk to process more than 50 million messages per month. Ready to crush customer service and smash SLAs, all while spending less time and effort on eCommerce customer support? Get started for free today!
Templates
Create time-saving templates
Smart inbox
Consolidated messaging
Translations
Two-way message translation
Insights Seamless integrations with over 250 marketplaces, social media channels, and other eCommerce tools (including Amazon, Shopify, Walmart, Mirakl, and more)
Automation The ability to automatically (and intelligently) respond to customers “HandsFree”
