Getting Started Guidance From Industry Experts
At ShipStation, our mission is to help you become exceptionally efficient in all of your shipping endeavors. Our team of experts can configure ShipStation to align with your business operations and train your team to save you time and money. You will have the knowledge and confidence to start shipping immediately. We offer two sets of packages: Onboarding and Training.
Onboarding Services
Maximize the value of ShipStation’s easy to use, scalable product by getting the implementation tuned to your business needs.
Quick Launch
$999Great for the merchant looking to ship as soon as possible with ShipStation:
- Connect and configure your selling channels
- Connect your carrier accounts
- Configure document options including labels and packing slips
- Configure Ship From Location(s) and return addresses
- Review setup configuration
- Ship your first package
Optimize
$2,499Perfect for the merchant with a more complex fulfillment process benefitting from the expanded features of ShipStation. Everything from Quick Start Solution, plus:
- Create advanced user roles and permissions
- Configure automation rules with associated service mapping and shipping presets required to execute rule
- Review expanded configuration settings
- Verify rule setup and execution
Turn Key
$3,499Ideal for the merchant looking for a fully configured and optimal set up of ShipStation. Everything from Optimize Solution, plus:
- Import and verify products
- Configure product automation rules with associated service mapping and shipping presets required to execute rule
- Review product settings and rule setup
- Verify product rule execution
Training Services
Streamline your users' knowledge of ShipStation, by taking advantage of dedicated training and education within your own environment.
General User
$999*For the user(s) fulfilling the orders and executing your operational fulfillment process leveraging ShipStation.
- Introduction to ShipStation navigation and processing an order from start to finish
- Order management and effective methods to improve efficiency and reduce overall processing execution
- Expanded review of order details, automation basics, and other tools to enhance processing efficiency
*Live Remote and up to 5 users
Administrator
$1,499*For the user(s) managing all aspects of your day-to-day operations including the management of your ShipStation configuration.
- ShipStation overview, navigation, and order processing from start to finish
- ShipStation account settings, store setup options, and carrier overview
- Order details and comprehensive automation deep dive to improve efficiency
- Order management and bulk processing operational review and process execution
- User setup, management, permissions, and role definition overview
*Live Remote and up to 5 users
Full Suite
$3,499*Provides the full training allowing for both types of users to participate in common sessions for efficiency and knowledge sharing.
- ShipStation overview, navigation, and order processing from start to finish
- ShipStation account settings, store setup options, and carrier overview
- Expanded review of order details, automation basics, and other tools to enhance processing efficiency
- Detailed review of order management and bulk processing, and order process execution walk through
- Walk through of order process and identification of effective methods to improve efficiency
- User setup, management, permissions, and role definition overview
*Live Remote and up to 10 users
