The Caramel Jar

How’d you get into the caramel-making business?

I love answering this question! I found my way into the caramel business after discovering there just wasn’t a caramel company out there offering what I was looking for: classic caramels packaged using eco friendly materials. Thus, here we are! Three years and counting!

Do you experiment with other flavor combinations (or other baking/sweets creation entirely) outside of your business?

I love spending time in the kitchen. I’m really ambitious and there really isn’t anything I won’t try to create. I’ve cured bacon, baked breads and other sweets, and can make a mean Korean dumpling. When I step out of my kitchen, I’m a bit more adventurous with my eating! For me, there is nothing more satisfying than enjoying a meal with friends and family.

How has ShipStation helped you with your business?

Shipstation is amazing! I had spent a year and a half on Etsy using PayPal Multi-ship and it was the most stressful part of my day! Half of the time, I’d receive an error message saying it was “unavailable” etc leaving me without a quick and easy way to print shipping labels. After discovering Shipstation, tasks such as batch shipping, adding new orders, and saving addresses that we use frequently {monthly clubs} transformed my ability to execute labels quickly and easily! Overall, your company has eliminated my frustration with shipping on a daily basis!

What’s your favorite ShipStation feature?

One of my all time favorite features is actually really simple, but rarely offered by other shipping services…the Pick List! Holy smokes – so easy! Our production is done after the client places the order, so it’s convenient to click the boxes of orders that need to be shipped x day, and come up with a to-do list not only for shipping, but also for our production team!

Nicole Ebbitt

Overall, your company has eliminated my frustration with shipping on a daily basis!