Tracking

Shipping Basics
Comment offrir une meilleure visibilité sur l’expédition de vos colis ?

Lorsque votre clientèle veut connaître l’état d’avancement de sa commande, n’espérez pas la satisfaire avec un simple « livraison en cours ». Les exigences des consommateurs e-commerce ne font qu’augmenter, tout particulièrement en ce qui concerne la livraison. La transparence maximale est donc de mise, car une mauvaise visibilité peut affecter l’expérience – en mal. C’est pourquoi […]

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Shipping Basics
What To Do About A Damaged, Stolen, or Lost Package

Shipping is not without its share of unknowns. Lost and damaged products are something any ecommerce business has to worry about and will eventually confront. Dealing with this process with customers that may live on the other side of the planet can be challenging, but there are (luckily!) ways to make it simpler.  Why Packages […]

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Shipping Basics
4 Ways ShipStation Provides A Branded Shipping Experience for Your Customers

It’s essential to consistently connect your customers to your brand. Learn all the ways ShipStation and DS Smith ePack enable you to customize and brand the shipping experience for your customers.

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Shipping Basics
How to Provide Visibility Into Shipping

No-one likes ambiguity, especially when it comes to that eagerly awaited parcel a customer has ordered.  From the moment someone presses purchase on your store, customers expect to know where their order is at all times and providing complete visibility into the shipping process is a must nowadays.   In our recent survey, we found that […]

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Shipping Basics
5 Tips for Making Better Shipping Notifications Emails

Customers read shipping confirmation emails—they’re the only email you send that you can almost guarantee each of your customers wants to read. Having a good shipping experience is one of the main contributing factors to a customer buying from you again. Almost as important as quick, affordable shipping is keeping your customers informed. Because customers […]

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Bulk Tracking Feature Shipping News
Track Multiple Packages with Bulk Tracking

ShipStation is constantly adding new features to their shipping plans, making your shipping process easier. As part of our shipping solutions in efficiently tracking multiple packages we’re sharing one of ShipStation’s latest features: Bulk Tracking. Bulk Tracking allows you to select a list of orders from the Shipments page, click the “Track Shipments” button and […]

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