COVID

Podcast, Shipping News
Get Ship Done Podcast Episode 6: Tower Paddle Boards: Standing Up to the Big Guys

Tower Paddleboards may have cracked the ecommerce code: simply sell a quality product at a lower price than your competitors. Ah, if only it were that simple! Yet, that’s exactly what CEO and Shark Tank-funded entrepreneur, Stephan Aarstol, has done time and time again with his many business ventures. In this episode, we sat down […]

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Podcast, Shipping News
Get Ship Done Episode 4:  Brick-and-Mortar & Ecommerce Success Flowing With ‘milk + honey’

The husband and wife dream team that founded milk + honey—Alissa and Shon Bayer— as a single-location spa in 2006 and have since grown their business beyond physical walls to include a full direct-to-consumer and wholesale product line that has become a cult classic among celebrities, clean beauty influencers, and in many retailers across the […]

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Case Studies, User Story
The Smell of Success: The Burlap Bag Burns Bright with ShipStation

When The Burlap Bag opened as a quirky, brick-and-mortar retail shop in Austin, TX, owners Lauren and Josiah Lowe had no idea that the brand’s true success would lie in ecommerce. The couple opened the shop with the intention of peddling local fare from artisans in the Austin area and decided to throw their own […]

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Shipping News
Covid-19 : moteur des nouvelles tendances e-commerce?

La pandémie de Covid-19 a drastiquement changé nos habitudes de consommation. De nombreux secteurs sont affectés. C’est notamment le cas du e-commerce, qui a connu un essor fulgurant. Une tendance qui n’est pas près de s’essouffler : même après la pandémie, les consommateurs se tournent de plus en plus vers les achats en ligne. Pour mieux […]

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Shipping News
Suez Canal Blocked: One Year Later

With so many links in a supply chain, all the pieces have to fit together to keep global commerce running smoothly. If there are disruptions, products may not reach your customers. A delay or bottleneck at one place can cause massive disruptions everywhere else. For a while, merchants were able to buy new inventory or […]

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Shipping News
AI & Analytics: Building Brand Loyalty

Embracing technology can help ecommerce brands deliver more personalised omnichannel experiences, promoting brand loyalty with new and returning customers. The COVID-19 pandemic has had a profound impact on the way consumers shop. Since it began, retailers have been forced to adapt to new ‘normal’ ways of operating in an ever-changing landscape. Shopping both in-store and […]

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Holiday
Holiday Shopping Recap 2021: Supply Disruptions, Bracketing Nightmares, and a Very Early Start

If the 2021 holiday shopping season seemed a little “weird,” that’s because it was. After a particularly stressful 2020 holiday season amid Covid-19 lockdown, many consumers expected to have a semi-normal season this year with family gatherings (at least small ones) and gift-giving. Supply chain breakdowns, shipping delays, and the ongoing pandemic—now filled with additional […]

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Case Studies
Mental Health Charity MIND Maximises Impact with Ship-From-Store via ShipStation

When Covid hit, the going got tough for brick-and-mortar stores. And when the going got tough, the tough got going… straight to ecommerce platforms. Meet the ever-tough MIND Charity. This organization is dedicated to helping anyone who is experiencing a mental health problem by campaigning to improve services, raise awareness and promote understanding.  MIND is […]

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Holiday
Ecommerce: What to Expect in 2022

Over the past two years, the definition of normal within the retail industry has drastically changed. Propelled by lockdowns and societal changes stemming from the pandemic, ecommerce has seen a booming 24 months. With COVID-19 continuing to impact everyday life, the popularity of online shopping is expected to be the preferred shopping method for the foreseeable […]

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Case Studies
Whisky Loot Quadrupled Business During Covid With ShipStation

Whisky Loot Quadrupled Business During Covid With ShipStation Covid’s impact on ecommerce, much like a sip of whisky, has been an intense experience that has gone down rough and with a little sting. For Sydney-based liquor subscription service Whisky Loot, though, much like their incredible whisky selection, the rough start ultimately gave way to a […]

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shipstation uk preparing for the holidays Holiday
How to Prepare for the Holidays Post-Pandemic

Every part of your ecommerce business is going to experience an influx of some kind or another during the holidays. Your website will see more traffic. Your customer service representatives will field more phone calls. And your packing and shipping area will process more orders. With the pandemic starting to ease and Peak season just […]

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UK man wearing mask because of COVID-19 Shipping News
New Research: How COVID-19 Has Impacted Ecommerce in Australia Indefinitely

It’s no doubt that the pandemic has had an effect on all of us, and particularly for ecommerce and businesses small and large, it has had lasting impacts on consumer behaviour and expectations around shopping, fulfilment, and delivery. We recently conducted a survey of 475 online shoppers across Australia, with over 2,000 worldwide respondents, to […]

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Shipping News
How To Retain Your Ecommerce Customers After the Pandemic

You don’t need us to tell you that 2020 and 2021 have been extraordinary years. Despite all the challenges, you may have also experienced some of your most profitable months on record, as those forced into lockdown suddenly shopped online for the first time.  This was reflected across the world. 2020 was a turning point […]

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Matalan UK and SHIFT Commerce logos with plus sign in between to indicate partnership Case Studies
How Matalan Shipped Over 1 Million Orders During Pandemic with Fulfil-from-Store

For over 30 years, Matalan has been on a mission to provide outstanding quality and value for modern families. As one of the leading omni-channel retailers in the UK, they operate over 200 retail locations spread across the UK, Europe, and the Middle East. The fastest growing sector of their business now, however, is ecommerce.  […]

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Shipping News
What Ecommerce Shoppers Think About Shipping and Fulfilment in 2020

The impact of COVID-19 has had serious implications on the international supply chain and to consumer expectations. Whereas previous years saw a shortening of expected wait time, 2020 saw the average amount of time a consumer is willing to wait grew from 5 days to 8 days. However, with this lowered expectation around ship time, […]

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Moving your ecommerce business online. Blue background with illustration of online shop Shipping Basics
4 Things to Consider When Moving Your Retail Business Online

Ecommerce is booming, there’s no denying it. Year after year we see statistics on the rise, and more physical stores moving their business online in light of the COVID-19 pandemic. As cities continue to require businesses to operate with limited capacity, ecommerce is becoming an unexpected necessity for many looking to find innovative new ways […]

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Case Studies
How Logicbroker and ShipStation Help BidetKing Automate Shipping

About BidetKing In 2010, BidetKing.com launched as a dropship ecommerce site focused on bidet toilet seats. As their sales grew, their operations expanded. Over the past decade, they have grown at a steady pace and have solidified an effective, streamlined shipping workflow. Currently, they have three fulfillment warehouses where they fulfill their multichannel orders. They […]

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Shipping News
What Consumers Really Think About Shipping

With the pandemic recalibrating how ecommerce shoppers want to and are able to shop, 2020 has had a monumental impact on consumer expectations. Whereas previous years saw a shortening of expected wait time, 2020 saw the average amount of time a consumer is willing to way grow from 5 days to 8 days. However, with […]

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red bow on a Christmas tree Holiday
How to Manage Demand and Inventory Over the Holidays With COVID 19

Nick Shaw is the Chief Revenue Officer (CRO) of Brightpearl, a leading provider of inventory, warehouse management system and order management software.

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laptop, keyboard, computer mouse, notebook and two small plants sitting on a desk User Story
How Desk Plants Pivoted and Found Success During COVID-19

Desk Plants provides indoor low-maintenance plants that light up one’s workspace. Learn how they were able to make pivots and scale their growth during COVID-19 and how ShipStation has aided them through this process.

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