Integrate Acumatica With Your Shipping and Fulfillment Software

You’ll set up the ShipStation Acumatica integration in a clear sequence:

• Download and install the ShipStation customization package in your Acumatica instance
• Configure Acumatica by following the Acumatica User Guide
• In ShipStation, go to Account Settings > Selling Channels > Store Setup
• Click Connect a Store or Marketplace, select Acumatica, enter your connection details and mapped statuses, and click Connect

You need a few specific items before setup starts. Have the ShipStation customization package imported and published in your Acumatica instance, plus your Acumatica Base URL, Username, Password, Company Name, and Company ID. You also need a supported Acumatica V2 version. For shipment import, each shipment must be in a status mapped within ShipStation and include a full Ship To address.

Yes. Acumatica must be set up according to the Acumatica User Guide before you complete the rest of the connection process. If you try to connect the store before the account is configured, ShipStation will return a 500 error. If you need help installing the customization package, work with your Acumatica consultant, VAR, or account developer.

ShipStation requires two things for an Acumatica shipment import. The shipment must be in a status that is mapped within ShipStation, and it must include a full Ship To address. If either piece is missing, the shipment won’t meet the stated import requirements.

The short answer: Acumatica helps run the business, while ShipStation sharpens the shipping workflow. ShipStation gives you a focused fulfillment workspace for carrier comparison, automation rules, batch printing, label creation, branded tracking, and returns management. That setup helps your team spend less time on repetitive shipping tasks and more time keeping orders moving.

Yes. Once orders are flowing into ShipStation, your team can use automation rules to reduce manual prep work across fulfillment. That helps your team move faster with fewer manual steps as volume grows.

Yes. ShipStation lets you review shipping options across a large carrier network from one place, then buy and print labels without jumping between separate systems. Rate Shopper helps compare parcel and freight options, so your team can choose the cheapest, fastest, or best-value service for each shipment. That creates more control over cost and service level on every order.

ShipStation makes post-purchase communication much stronger. You can send branded tracking updates and direct customers to branded tracking pages, which keeps your business front and center after the order ships. That added visibility helps reduce “Where is my order?” questions and gives customers a clearer delivery experience.

Yes. ShipStation includes a self-service returns portal that helps turn returns into a more organized customer experience. Instead of handling returns through scattered manual steps, your team can keep the return tied to the original order and give customers a cleaner path back to your brand. That supports better service and gives you more consistency after delivery.