Key integration features

  • Compare carrier rates side by side
  • Print Australia Post labels in batches
  • Track shipments from one dashboard
  • Apply automated shipping rules
  • Connect eParcel and MyPost Business

About

Australia Post is Australia's national postal service and a government-owned entity that serves personal and business customers. It's known for broad delivery coverage, parcel and letter shipping, tracking tools, Parcel Lockers, and domestic and international delivery services.

When you connect Australia Post to ShipStation, your team gets one command center for orders, labels, tracking, and shipping decisions. Instead of jumping between store admins, carrier screens, and manual spreadsheets, you can review orders, choose the right shipping service, print labels, and keep fulfillment moving in one workflow.

That control matters as volume grows. ShipStation helps you compare each shipping rate across your connected carriers, use automation to cut repetitive work, and handle high-volume days with batch printing. You also get stronger visibility after the label is created with tracking updates that stay tied to the order. On this page, the supported Australia Post services are Australia Post eParcel and Australia Post MyPost Business. StarTrack has its own page.

Why Australia Post users choose ShipStation

Keep every order together

ShipStation pulls orders from 200+ store and marketplace integrations into one workspace, so your team can manage Australia Post shipments without bouncing between channels, carrier tabs, and fulfillment tools.

Support both account paths

ShipStation supports Australia Post eParcel and MyPost Business on one page. That gives growing sellers a clear path whether they ship on a contract account or through MyPost Business.

Control delivery settings

ShipStation gives you tighter control over service choice, package details, and shipment options. That makes it easier to align delivery settings with checkout promises, order needs, and the way your team actually ships.

Scale with less manual work

ShipStation automation cuts clicks per order by 40%, and merchants create up to 15x more labels per hour. Add batch printing, and your Australia Post workflow keeps moving when order volume spikes.

How to

Setting up ShipStation and Australia Post

STEP 1
For Australia Post eParcel, go to Account Settings, select Shipping, choose Carriers from the sidebar, open the Your Carrier Accounts tab, click Add Carrier, then select Australia Post eParcel and Connect.

STEP 2
Read the Manifesting Requirements, click Continue Setup, enter your Australia Post Account Number, API Key, and API Secret, then click Connect to finish your eParcel connection.

STEP 3
For MyPost Business, go to Account Settings, select Shipping, choose Carriers from the sidebar, open the Your Carrier Accounts tab, click Add Carrier, then select MyPost Business and Connect.

STEP 4
Enter your MyPost Business Merchant Token, choose your Payment Method, and complete setup. You’ll need an Australia-based ShipStation account and an active MyPost Business account to connect.

TESTIMONIAL

Find the best rate for every shipment

Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers.

Rate shopper

Automatically select the best rate and service for every Shopify order, with no manual comparison.

Bring your own rates

Compare your negotiated carrier rates alongside ShipStation rates to get the best price.

LTL + freight

Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders.

ShipStation AI

Next-gen shipping intelligence

Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition.
  • SmartFill
  • Automated Order Creation
  • Universal AI Connect (MCP)
  • Batch Label Processing
  • Auto-PRO Retrieval
  • Dynamic Spot-Pricing Engine
  • Packing Recommendations
  • 24/7 Always-On

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FAQ

Australia Post and ShipStation FAQ for rates, setup, labels, and tracking

Frequently asked questions about setup, labels, rates, and returns

Yes. ShipStation supports both Australia Post eParcel and Australia Post MyPost Business. That gives you flexibility if your business uses a contract-based eParcel setup or a MyPost Business account for day-to-day shipping.

The practical difference is simple. eParcel is tied to a business credit account, a parcel contract, and developer credentials. MyPost Business uses a Merchant Token and payment method. In both cases, ShipStation brings the workflow into one place so your team can create labels, manage orders, and keep tracking tied to each shipment. StarTrack is handled separately on its own page, so this page stays focused on Australia Post eParcel and MyPost Business.

ShipStation supports Australia Post eParcel and Australia Post MyPost Business on this page, and both require an Australia-based ShipStation account. Australia Post eParcel supports domestic shipping and international shipping in ShipStation. MyPost Business also lets you create domestic and international labels through ShipStation.

That means the supported path here is built for businesses shipping from Australia. If your team uses StarTrack, look for the separate StarTrack page instead of treating it as part of the Australia Post setup on this page. **Tip:** If you’re choosing between account types, start with the account you already use for billing and service access, then build your ShipStation workflow around that connection.

Yes. ShipStation gives you one place to compare an Australia Post shipping rate with rates from your other connected carriers, so your team doesn’t have to price shipments one tab at a time.

That matters because shipping decisions change by order. One package may need the lowest available cost. Another may need a different shipping service because of destination, delivery promise, or package details. ShipStation keeps those choices inside the same order workflow, which makes rate comparison faster and easier to manage at scale. For Australia-based accounts, ShipStation also includes Rate Shopper support, which helps automate lowest-cost service selection in supported workflows. Instead of guessing, your team gets a clearer view of cost and service options before buying the label.

Yes. ShipStation gives Australia Post shippers practical ways to reduce manual work through automation rules, bulk updates, and batch printing.

Here’s where that shows up in the workflow:

  • Orders can arrive already tagged and organized for your team
  • Shipping preferences can be applied across many orders at once
  • Batch printing keeps high-volume days from turning into one-label-at-a-time work
  • Australia-based accounts can use Rate Shopper in supported workflows to automate lowest-cost service selection

ShipStation also cuts clicks per order by 40%, and merchants create up to 15x more labels per hour with automation. That’s a major lift for businesses trying to grow without adding more shipping busywork every day.

Delivery settings are the shipment details that shape the service you choose and the rate you see. In ShipStation, your team can work with service selection, package type, package dimensions when needed, delivery confirmation, insurance, and other shipment options from the order workflow.

If those details change, the rate should change too. ShipStation lets you update rates again after edits like weight, package type, or service changes. You can also turn on auto-rate postage in display options so rates refresh automatically when those shipment details are updated. For teams that manage checkout rate configurations, ShipStation also supports delivery options that can be added, updated, or marked inactive. **Tip:** Keep product weights and package details accurate so your delivery settings reflect the shipment you’re actually sending.

Yes. Australia Post eParcel supports international shipping in ShipStation, and MyPost Business also lets you create international labels through ShipStation.

That gives growing merchants a cleaner way to run both domestic and cross-border orders inside one shipping workflow. Your team can review orders, select the right service, print labels, and keep tracking attached to the order record instead of splitting domestic work from international work. Australia Post is also known for international delivery guidance, while ShipStation helps centralize the fulfillment side of the process. If your business ships both inside Australia and abroad, that shared workflow makes day-to-day fulfillment easier to manage than running separate tools for separate lanes.

To connect Australia Post eParcel, follow the setup flow in ShipStation after your Australia Post account details are ready.

The connection steps are:

  • Go to Account Settings
  • Select Shipping, then Carriers from the sidebar
  • Open the Your Carrier Accounts tab
  • Click Add Carrier
  • Select Australia Post eParcel and click Connect
  • Read the Manifesting Requirements and click Continue Setup
  • Enter your Account Number, API Key, and API Secret
  • Click Connect

Australia Post eParcel also requires manifesting for each day’s shipments. That requirement is part of the setup flow, so your team should review it before finishing the connection.

To connect MyPost Business, start in ShipStation and use the carrier connection flow for your account.

The setup steps are:

  • Go to Account Settings
  • Select Shipping, then Carriers from the sidebar
  • Open the Your Carrier Accounts tab
  • Click Add Carrier
  • Select MyPost Business and click Connect
  • Enter your Merchant Token
  • Select your Payment Method
  • Complete the connection

You’ll need an Australia-based ShipStation account, an active MyPost Business account, your Merchant Token, and your MyPost Business payment method. Because the setup is token-based, it’s smart to have those details ready before you start.

Yes. If your Australia Post eParcel account includes sub-accounts linked to the main account, you can connect those sub-accounts to ShipStation too.

A few rules matter here:

  • The sub-accounts can use the same API key as the main account
  • Each sub-account must have its own unique account number
  • After connection, you can choose services from each account for shipments
  • Labels are billed to the sub-accounts

To find a sub-account number in your eParcel account, log in and go to Parcel Send. Then, in the top right corner next to the account Location ID, select Account, New Shipment, and Sender Account Number. If you don’t have a sub-account number yet, Australia Post says you must add the sub-account in the developer portal before connecting it.

An Australia Post shipping rate in ShipStation depends on the shipment details attached to the order. Weight, service, package type, and package dimensions can all affect the rate, and some services need dimensions to return an accurate price.

Other choices matter too. Delivery confirmation, insurance, and added shipment options can change the configuration your team is pricing. When those details change, ShipStation can update the rates again from the Order Grid so the amount reflects the latest shipment setup. You can also set ShipStation to auto-rate postage when order changes are made. That helps your team avoid quoting from stale shipment data and keeps rate decisions closer to the package that’s actually going out the door.

Yes. Australia Post offers business and logistics shipping options, and its broader network includes services through Australia Post and StarTrack. Australia Post covers parcel and letter delivery, tracking tools, business shipping options, and wide delivery coverage across Australia.

For ShipStation users, the important split is this: this page covers Australia Post eParcel and MyPost Business, while StarTrack has its own page. So if your team is looking for Australia Post shipping inside ShipStation, start by matching the right business account type to the right carrier page. That keeps setup cleaner and makes sure your shipping service choices line up with the account your business actually uses.