Key integration features

  • Connect your Intelcom account
  • Print domestic shipping labels
  • View estimated shipping rates
  • Track shipments by number
  • Submit End of Day electronically

About

Intelcom is a Canadian last-mile carrier focused on residential deliveries. Businesses use it to reach customers across Canada with home delivery and parcel tracking. It is known for flexible delivery service and a network built for local handoff and final-mile execution.

When you run Intelcom through ShipStation, your team gets one cleaner shipping workflow instead of one more disconnected carrier tool. You can create domestic labels and return labels, view estimated rates tied to your connected Intelcom account, track shipments, and close the day with electronic End of Day processing. That means fewer handoffs, less copy-and-paste work, and better control as order volume grows. ShipStation also keeps Intelcom within a broader multi-carrier setup, so you can manage Canadian last-mile delivery alongside the rest of your carrier mix from one dashboard.

Intelcom services you can use with ShipStation

  • Canada: Standard Delivery

Why Intelcom users choose ShipStation

Keep Intelcom in one dashboard

Manage Intelcom alongside 200+ carrier integrations and orders from 200+ store and marketplace integrations. One shipping hub cuts tab-hopping, keeps your workflow organized, and gives your team tighter control over daily fulfillment.

See contract rates clearly

ShipStation displays Intelcom estimated rates based on your connected account information and shipment details. Because Intelcom rates in ShipStation follow your contractual rate card, your team gets a clearer cost view before label creation.

Get built-in carrier protection

Intelcom automatically includes shipment insurance when you create a label, and that insurance fee is included in the shipping rate. ShipStation keeps that protection inside your normal label flow, so your team avoids extra admin.

Close the day cleanly

Intelcom uses ShipStation’s electronic End of Day manifest process. Labels roll into booking requests, and ShipStation submits those requests electronically, giving your team a smoother carrier handoff at the end of each shipping day.

How to

Setting up ShipStation and Intelcom

STEP 1
Go to Account Settings, then select Shipping and choose Carriers from the sidebar. This is where ShipStation manages carrier connections for your account.

STEP 2
Open the Your Carrier Accounts tab, click Add Carrier, then select Intelcom and click Connect. If your plan requires the Your Carriers add-on, ShipStation will prompt you to enable it.

STEP 3
Enter your Intelcom API Key, Client Code, and Tracking Number Prefix, then click Connect. You can access those credentials by logging in to the Intelcom Integration Hub.

TESTIMONIAL

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FAQ

ShipStation Intelcom FAQ for setup, tracking number, and shipping

Frequently asked questions about setup, labels, rates, and returns

Intelcom is a last-mile delivery service for residential shipments in Canada. It fits businesses that want a Canada-focused carrier inside a broader shipping workflow, not as a separate tool your team has to manage on its own. With ShipStation, you can run Intelcom beside your other carriers, centralize labels, and keep daily fulfillment work more organized.

ShipStation supports Intelcom domestic services in Canada. The available service is Standard Delivery, and ShipStation also supports domestic return labels for Intelcom. Intelcom does not support international shipping in ShipStation, so this connection is best for merchants shipping within Canada.

You need a few account details ready before setup begins:

  • A ShipStation account based in Canada
  • An active Intelcom account
  • Your Intelcom API Key
  • Your Client Code
  • Your Tracking Number Prefix

You can access the credentials by logging in to the Intelcom Integration Hub.

The setup follows a short path inside ShipStation:

  • Go to Account Settings
  • Open Shipping, then Carriers
  • Click the Your Carrier Accounts tab
  • Click Add Carrier
  • Select Intelcom and click Connect
  • Enter your API Key, Client Code, and Tracking Number Prefix
  • Click Connect

If your plan requires the Your Carriers add-on, ShipStation will prompt you to enable it during setup.

Yes. Intelcom supports tracking in ShipStation, and shipping labels created for Intelcom include a tracking number. That tracking number can be used to view shipment status on Intelcom’s tracking website. ShipStation also gives you stronger post-purchase visibility through tracking tools that help keep customers informed after the label is created.

Intelcom shipments in ShipStation can have a maximum weight of 70 lb and maximum dimensions of 30x30x12 in. Those limits matter before label creation, so your team should confirm package details during order prep. **Tip:** Save package presets for common Intelcom shipments so your team can move faster and avoid rechecking the same specs.

Yes. Labels must be added to booking requests through the ShipStation End of Day manifest process. ShipStation then submits the booking request electronically to Intelcom, which helps keep your daily handoff organized. Intelcom supports electronic End of Day submission in ShipStation, but not End of Day PDF printing.

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