Ward Trucking Shipping, Built Into ShipStation

Yes. ShipStation lets you compare shipping options in one workflow instead of checking carriers one by one. That makes it easier to weigh price, service level, and transit time before your team picks a shipment path. If you ship both freight and parcel, ShipStation keeps those choices in the same place, which helps your team stay consistent and avoid manual rework.

Yes. ShipStation gives your team one place to create a shipping label as part of the same shipping workflow used across carriers. That matters when volume climbs and label creation starts to slow the floor down. With batch printing and automation rules, your team can move through routine shipping work faster and keep shipment records organized as labels are created.

Yes. Automation is one of the biggest reasons teams move their shipping work into ShipStation. You can set rules that reduce repetitive order prep, routing decisions, and label creation steps. ShipStation cuts clicks per order by 40%, and merchants create up to 15x more labels per hour with automation. That gives your team more time for exceptions, customer service, and higher-value work.

ShipStation keeps tracking tied to the shipment record, so your team has one place to check status and follow movement after a label is created. That cuts down on tool switching and helps staff answer customer questions faster. It also gives your operation cleaner visibility across shipments when you are managing freight alongside parcel in the same daily workflow.

ShipStation helps your team make better shipping decisions before freight goes out the door. Instead of treating transit time as a separate research task, your team can review shipment options inside the same workflow used to create labels and track freight. That makes it easier to balance speed, cost, and service needs on each shipment. **Tip:** Set clear internal rules for when faster transit time matters most, such as replacement parts, rush wholesale orders, or high-value freight.

Guaranteed service is tied to the carrier service you choose. ShipStation helps your team evaluate shipping options, organize shipment details, and manage the workflow around the move, but the specific guaranteed service terms come from Ward. When service commitments matter, review the shipment option carefully before you create the label so your team is aligned on timing, line-haul cost, and customer expectations.

Customer service questions usually split into two buckets. Use the right contact for the right issue:

• Contact Ward for carrier-specific questions, such as service commitments, pickup details, or shipment movement
• Contact ShipStation for help with workflow questions inside ShipStation, such as labels, automation, or shipment management

Keeping shipment details in one place helps your team figure out faster which question belongs where, and it shortens the path to an answer.

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