Via Delivery Shipping, Built Into ShipStation

Via Delivery is built around pickup-location delivery. Instead of sending a package to a shopper’s home, it lets shoppers collect orders from a pickup point that fits their schedule. Via Delivery says shoppers can choose from 36,000+ FedEx® and UPS® pickup locations across the US, and packages are held for seven days. That model gives brands more delivery flexibility without relying on doorstep drop-off.

ShipStation gives you one place to weigh Via Delivery against your other carrier choices, so you don’t have to guess which path fits the order. You can review service options inside the same workflow you use for the rest of fulfillment, then choose the option that best matches your cost, destination, and customer experience goals. If you use more than one carrier, ShipStation keeps those decisions organized instead of spreading them across separate tools.

Yes. ShipStation supports batch printing, which is a major upgrade if your team is still creating labels one by one. That means you can move large groups of shipments through the same workflow, keep pick and pack stations moving, and reduce repetitive label work during busy periods. ShipStation automation also cuts clicks per order by 40%, so your team spends less time on manual prep before labels are printed.

Customers stay better informed when you pair Via Delivery with ShipStation. Via Delivery offers branded delivery notifications throughout the delivery process, and ShipStation helps you keep shipment updates organized in the same fulfillment system.

That means you can manage:

• Shipment status in ShipStation
• Tracking details tied to the shipment record
• Customer-facing updates as the package moves toward pickup

Clear updates matter even more with pickup-location delivery, because customers need to know when an order is ready to collect.

Yes. ShipStation helps you stay on top of inventory while you expand delivery options. Inventory syncs across 10+ channels every hour, and barcode scanning drives 99%+ inventory accuracy across physical and digital inventory counts. That gives your team a clearer view of what’s available before orders move into fulfillment. It also helps reduce overselling when you’re balancing Via Delivery with other carrier services and sales channels.

Yes. ShipStation lets you manage returns and exchanges as part of your wider post-purchase workflow, even if Via Delivery is one of the shipping options you offer. The returns portal supports a branded, self-service experience that keeps customers moving instead of sending every request to your support team. That helps you stay consistent across carriers and gives your team one place to manage outbound shipping and the return side of the order lifecycle.

No. Via Delivery serves pickup locations in the US. If you also ship cross-border, ShipStation lets you manage international shipping with other carrier services from the same fulfillment hub. That way, you can offer Via Delivery where pickup makes sense and still keep global shipping, customs paperwork, and tracking workflows under one operational roof.