Key integration features

  • Route tagged orders to fulfillment
  • Update channels with shipping details
  • Automate RSL order tagging
  • Centralize multichannel order queues
  • Speed shipping with batch printing

About

Rakuten Super Logistics, now ShipNetwork, is a cloud-based 3PL and freight-shipping provider for fast-growing ecommerce brands. It is known for pick, pack, and ship services, warehouse tools, and a broad US fulfillment network.

Use Rakuten Super Logistics with ShipStation, and your 3PL workflow stays connected to the rest of your operation. ShipStation brings orders from your selling channels into one dashboard, helps your team tag the orders that should go to Rakuten Super Logistics, and updates shipping information back to your channels after fulfillment. That means less manual handoff work, cleaner tracking visibility, and more control as volume climbs. You also get automation, batch printing, and access to 200+ store and marketplace integrations plus 200+ carrier integrations.

Why Rakuten Super Logistics users choose ShipStation

Keep channel updates aligned

ShipStation updates shipping information back to your selling channels after Rakuten Super Logistics fulfills an order. Your team spends less time copying shipment details by hand, and customers get clearer post-purchase visibility.

Route orders with exact tags

ShipStation supports the exact RSL-ASSIGNED and RSL-PULLED tags this workflow uses. That gives your team a simple, repeatable way to mark orders for fulfillment and track which orders Rakuten Super Logistics has already pulled.

Grow beyond one storefront

ShipStation connects with 200+ store and marketplace integrations, so you can manage far more than one sales channel. Orders stay organized in one place while Rakuten Super Logistics handles the fulfillment side of the workflow.

Scale on proven volume

ShipStation supports over 1 million businesses, processes 75 million orders annually, and handled 28.5 million labels during Cyber Week 2024 with no performance lag. You get shipping software built for growth, not just today’s order count.

How to

Setting up ShipStation and Rakuten Super Logistics

STEP 1
Go to Account Settings, then Account and API Settings. The account owner selects an API version, generates the API key, verifies their email, sets key expiration, and copies both the key and secret.

STEP 2
Email the API key and secret to [email protected] or [email protected]. If you use Service Mapping in ShipStation, include those details in the same email.

STEP 3
Create the tags RSL-ASSIGNED and RSL-PULLED in ShipStation with the exact spelling shown. Apply the RSL-ASSIGNED tag to any orders you want Rakuten Super Logistics to fulfill.

STEP 4
If you want ShipStation to tag orders on import, create an automation rule that adds RSL-ASSIGNED based on your order criteria. Before launch, create test orders and have a Rakuten Super Logistics Specialist verify them.

TESTIMONIAL

Find the best rate for every shipment

Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers.

Rate shopper

Automatically select the best rate and service for every Shopify order, with no manual comparison.

Bring your own rates

Compare your negotiated carrier rates alongside ShipStation rates to get the best price.

LTL + freight

Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders.

ShipStation AI

Next-gen shipping intelligence

Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition.
  • SmartFill
  • Automated Order Creation
  • Universal AI Connect (MCP)
  • Batch Label Processing
  • Auto-PRO Retrieval
  • Dynamic Spot-Pricing Engine
  • Packing Recommendations
  • 24/7 Always-On

Award-winning technology and service

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FAQ

Rakuten Super Logistics and ShipStation FAQ

Frequently asked questions about setup, labels, rates, and returns

Yes. Rakuten Super Logistics now operates as ShipNetwork. Many merchants still search the older name, but the ShipStation workflow supports the same kind of fulfillment setup.

Rakuten Super Logistics handles fulfillment and freight-shipping work. In this setup, ShipStation helps organize and tag orders from your selling channels, while Rakuten Super Logistics picks, packs, and ships the orders you send.

ShipStation integrates with Rakuten Super Logistics to update shipping information back to your selling channels. That keeps shipment details moving back to the places where you sell, without extra manual entry from your team.

Setup follows four main steps:

  • Generate your ShipStation API key and secret in Account Settings
  • Email both credentials to Rakuten Super Logistics
  • Create the RSL-ASSIGNED and RSL-PULLED tags
  • Optionally add an automation rule to apply RSL-ASSIGNED on import

You also need to create test orders and have a Rakuten Super Logistics Specialist verify them before you start using the service.

Yes. This workflow requires two tags in ShipStation: RSL-ASSIGNED and RSL-PULLED. The spelling must match exactly so Rakuten Super Logistics can identify orders and update order statuses as fulfillment happens.

Yes. You can create an automation rule so ShipStation adds the RSL-ASSIGNED tag when orders import and match your criteria. For example, you can base the rule on a specific marketplace or store.

If you need help on the Rakuten Super Logistics side, email [email protected] or contact your Rakuten Super Logistics representative. If you need to confirm who the ShipStation account owner is before generating API keys, contact [email protected].