Smarter order fulfillment software built for growth
ShipStation brings orders, inventory, carriers, and delivery data from every source into one intelligent fulfillment platform. Automate shipping, always get the best rates, and manage orders end-to-end—so your team moves faster, makes better decisions, saves money, and can grow with ease.
Driving fulfillment for the world’s leading brands
Fulfillment software that simplifies every step
Turn a messy order fulfillment process into a smooth workflow. ShipStation helps you ship customer orders faster, cut costs, and deliver a better experience across every sales channel.
Explore order fulfillment features built to grow with you
ORDER MANAGEMENT
Order management from a single dashboard
Pull customer orders from your ecommerce platforms, marketplaces, and offline sales channels into one dashboard. ShipStation gives you a complete view of what needs to ship today, what’s on backorder, and what’s ready to pack. Filter, tag, and batch process orders so your team can move through the order fulfillment process with confidence and fewer clicks.
FULFILLMENT AUTOMATION
Smart automation that does the busywork for you
ShipStation uses powerful automation to standardize your order processing so you can spend time doing more important tasks. Create rules to pick the right service, set presets, apply insurance, and trigger customer notifications. As your volume grows, automation keeps your fulfillment software efficient. It reduces manual data entry and minimizes errors that lead to costly reships or support tickets.
INVENTORY MANAGEMENT
Real time inventory management
Stay ahead of stockouts and overselling with inventory management tools that sync with your stores and warehouses. See real time inventory levels by product and location, allocate stock to priority sales channels, and track what’s reserved, available, or awaiting restock. Keep your fulfillment center operations aligned with what customers see online.
SHIPPING SOLUTIONS
Powerful shipping tools and discounted carrier rates
Get instant access to top carriers like USPS®, UPS®, and FedEx™—plus pre-negotiated discounts you won’t find on your own. Connect your existing carrier accounts or use ShipStation rates, then print labels in batches to move orders out faster while keeping shipping costs down.
WAREHOUSE MANAGEMENT
Streamlined order processing and warehouse workflows
Turn your warehouse management into a predictable, repeatable machine. Use pick lists, packing slips, and scan-based workflows to reduce packing errors and keep aisles clear. Assign orders by workstation or location. Support multiple fulfillment centers. Standardize how every team member moves from picking to packing to label printing.
SHIPPING RATE SHOPPING
Automated rate shopping that finds the best option every time
Stop guessing which shipping service to use. ShipStation automatically compares real-time rates across carriers and applies rules you set—like cheapest, fastest, or best value—to select the right service for every order. Once configured, rate shopping runs in the background, reducing costs at scale and ensuring consistent delivery decisions without manual work.
TESTIMONIALS
Hear From Our Customers
SHIPMENT TRACKING
Branded tracking and proactive communication
ShipStation automatically shares tracking details with your customers and sales channels so every touchpoint is up to date. Send branded tracking emails, surface tracking pages that match your store experience, and keep customers updated when shipments are created, out for delivery, or delayed. Fewer “Where is my order?” questions mean more time for high-value work.
RETURNS & EXCHANGES
Easy returns result in customer satisfaction
Use ShipStation to simplify returns without creating extra work for your team. Generate return labels, set return rules by product or order type, and send customers clear instructions. Visibility into return statuses means your teams can coordinate more quickly on refunds, exchanges, and restocking to keep customers coming back.
REPORTING & ANALYTICS
Reporting and analytics show what’s working
Turn data into smarter decisions. Reports find trends in shipping rates, carrier performance, delivery times, and order processing volume so you can improve operations. See which sales channels drive the most profitable orders, where delays occur, and how changes in packaging or service levels impact margin and customer satisfaction.
OMNICHANNEL FULFILLMENT
Omnichannel fulfillment that keeps orders moving—across every channel
Streamline fulfillment across all your sales channels with ShipStation. Pull in orders from carts, marketplaces, and custom platforms, then ship through hundreds of top carriers using over 400 integrations. All from a single, centralized login.
FULFILLMENT API
ShipStation API for custom fulfillment workflows
Build your own order fulfillment solution on top of the ShipStation API. Connect custom systems, sync data with your ERP or warehouse management tools, or create specialized order processing rules. Developers can use the API to push and pull orders, update statuses, and integrate real time inventory across your internal tools and external sales channels.
RELATED CONTENT
Helpful Shipping Resources
Browse additional articles, guides, and insights related to shipping and fulfillment. These resources provide practical advice and best practices to support your day-to-day operations.
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Order fulfillment software FAQs
What is order fulfillment software?
Order fulfillment software connects your selling channels, warehouse workflows, and shipping tools so orders can move from checkout to delivery with fewer manual steps. It organizes orders and standardizes how they’re packed and shipped. You get visibility into what has shipped, what’s pending, and where every package is in transit.
How does ShipStation connect to my existing systems?
ShipStation works alongside the platforms you already use rather than replacing them. You can plug in shopping carts, marketplaces, and carrier accounts, then sync order, shipment, and tracking information automatically. Many merchants also connect ShipStation with ERPs, inventory tools, or custom systems via integrations and APIs. Data flows cleanly between teams.
Is ShipStation only for high-volume shippers?
No. ShipStation is used by startups sending a handful of packages each week and by brands shipping thousands of orders per day. Smaller businesses benefit from built-in rate savings and simple workflows. Enterprise merchants can use more advanced rules, multi location configuration, and deeper reporting if needed for their shipping strategy. The same platform scales as order volume changes.
How quickly can my team get started?
Most merchants can connect their stores and begin printing labels in a short onboarding window. ShipStation uses guided setup checklists and default configurations so you can start shipping while you refine workflows. As you learn more about your patterns and preferences, you can add rules, presets, and permissions that better match how your team operates.
Can ShipStation help with international shipping and customs?
Yes. You can save harmonized codes, descriptions, and values so they populate automatically. This reduces the manual work required to prepare cross-border shipments. It also helps reduce the risk of delays caused by incomplete paperwork.
What kind of support and training does ShipStation provide?
ShipStation offers onboarding resources, help center content, and support from real people when you need it. You can access articles, videos, and guided tips inside the app. Reach out to support teams for more complex questions. As your operation evolves, training resources help new staff learn the workflows that keep orders moving.
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