Refunds vs. Exchanges: How to Turn Product Returns into a Powerful Retention Tool
Product returns are unavoidable in ecommerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s…
Carrier Flexibility is the New Competitive Edge
If the past few years have taught us anything, it’s that shipping challenges are inevitable and often feel endless. From peak season volume surges and carrier capacity crunches, to geopolitical…
The ultimate shipping checklist
10 Proven Strategies to Cut Shipping Costs and Boost Profits
Shipping costs can make or break your ecommerce business. With carriers constantly adjusting rates and customers expecting fast, affordable delivery, finding ways to optimize your shipping strategy isn’t just helpful—it’s…
peak season strategy shipstation thumbnail
International Shipping for Small Businesses: How to Navigate Tariff Changes and Shipping Disruptions
Despite recent advancements in logistics and shipping technologies, international shipping for small businesses remains complex. The rise of the convenience economy and online shopping has heralded the shift from a…
How To Build Customer Loyalty and Relationships That Drive Repeat Business
Many ecommerce businesses adopt complex loyalty programs to keep customers around, but these strategies don’t always perform as well in today’s market. Instead, making authentic connections is now the best…
When is Ecommerce Fulfillment Outsourcing the Best Option?
No two ecommerce brands are exactly alike. Businesses selling similar products can have very different fulfillment needs based on their location, growth trajectory, and customer expectations. In short, there’s no…
5 Things You Don’t Actually Need to Start Your Ecommerce Business
Felicia Tucker, founder and CEO of V’Licious, recently said it best: “I don’t think you’re ever going to feel like you’re ready to launch.” For years, Tucker ran her Atlanta-based…
How to Drive Business Impact with Shipping Insights and Analytics
Having the tools in place to make sense of your shipping data isn’t just useful—it’s necessary. Data powers strategic decision-making and businesses gain a significant competitive edge when they turn…
De Minimis Exemption Ends for All Countries
UPDATE: October 1, 2025 Subscribe to our Status Page for specific carrier updates. Things continue to evolve regarding duties and taxes on imported goods to the United States. The de…