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Effortless returns and exchanges
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Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce – web, social, mobile and store.
Salesforce Commerce Cloud (formerly Demandware) is the world’s #1 enterprise cloud commerce platform. No other cloud platform comes close to its GMV volumes, and it’s the only cloud platform to be rated a Leader by Forrester and Gartner. Commerce Cloud features comprehensive digital commerce capabilities, mobile-first point-of-sale (POS), and embedded Salesforce Einstein intelligence. Combined with other clouds from Salesforce, Commerce Cloud is a key part of the Salesforce Customer Success Platform. Brands using Commerce Cloud — such as PUMA, Cole Haan, Carter’s and L’Oreal– achieve faster innovation, increased customer engagement through personalized, predictive commerce, and are able to deliver a unified commerce experience across all channels.
With this integration orders from Salesforce Commerce Cloud are imported into ShipStation. Once the order is shipped, ShipSation completes the order and posts the tracking number within Commerce Cloud.