Ecommerce News

  • How to Navigate the Returns Process

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    The retail landscape changed dramatically in 2020. One major consequence of the pandemic was a huge upsurge in online shopping, which shows little sign of slowing even as UK lockdown measures start to ease. And as more people have turned to home delivery than ever, it’s not surprising that returns are on the rise, too. […]

  • 4 Tips to Make Your Shipping Eco-friendlier for Earth Day

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    This piece was contributed by Elba Pareja-GallagherDirector Stakeholder Engagement, UPS Elba is a finance and strategy professional with 20+ years of experience at UPS. She’s held roles in Finance, investor Relations, Marketing and Strategy. Most recently, she has joined the Sustainability team as DirectorStakeholder Engagement. For more information, head to her LinkedIn https://www.linkedin.com/in/elbapareja/ As Earth […]

  • Getting Started With Multichannel Selling

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    Contributed by Cindy Puryear, Partner Marketing Manager with ChannelAdvisor. How many ecommerce channels do you sell on? If the answer is still “one,” it’s time to rethink your current online selling strategy. Here’s why: By selling on multiple ecommerce channels, you can open the door to more revenue. A lot of revenue, in fact. Today’s […]

  • ShipStation: How to Create and Print a Shipping Label

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    A quick, effective shipping process is not just an advantage for ecommerce businesses anymore, it’s a necessity. Customers expect their packages to arrive on time and at the right destination. Planning your shipping and fulfillment process in advance will set your team up for success. Creating and printing accurate shipping labels is a critical part […]

  • ShipStation Joins the Shopify Plus Certified App Program

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    The Shopify Plus Certified App program hand-selects apps that deliver quality, service, and the ability to solve the ever-increasing complex needs of fast-growing merchants. ShipStation has now joined this program. In the past 10 years, ShipStation has powered unparalleled shipping experiences for tens of billions in GMV – and counting. Tens of thousands of Shopify […]

  • 2021 USPS Rate Increase

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    The USPS has announced their annual rate increase for 2021. The following USPS rate increase is expected to go live on January 24th, 2021. Below you can find the rates available to ShipStation customers through our partnership with Stamps.com. Keep in mind that many package/thick envelopes can have varied prices depending on cubic rates or […]

  • Effects of Brexit on UK Ecommerce Retailers Selling to EU

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    After a number of extensions, the UK left the European Union on 31st January 2020. A transition agreement was made, running until 31st December 2020, with new rules coming into effect on 1st January 2021. During this period, the UK and EU have been negotiating a trade deal. However, for UK ecommerce retailers selling to […]

  • What Ecommerce Shoppers Think About Shipping and Fulfilment in 2020

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    The impact of COVID-19 has had serious implications on the international supply chain and to consumer expectations. Whereas previous years saw a shortening of expected wait time, 2020 saw the average amount of time a consumer is willing to wait grew from 5 days to 8 days. However, with this lowered expectation around ship time, […]

  • ShipStation University is Your New 24/7 Shipping Resource

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    ShipStation is all about efficiency. We know that bringing every part of your ecommerce business together—from software to printers to choosing shipping services—eases workflow. Creating a singular, simplified shipping process makes shipping easier and faster. However, shipping is not a simple process. We’ve spent years fine-tuning our product to account for all the areas of […]

  • 4 Things to Consider When Moving Your Retail Business Online

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    Ecommerce is booming, there’s no denying it. Year after year we see statistics on the rise, and more physical stores moving their business online in light of the COVID-19 pandemic. As cities continue to require businesses to operate with limited capacity, ecommerce is becoming an unexpected necessity for many looking to find innovative new ways […]

  • 2020 Last Posting Dates for Christmas in the UK

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    Jump to deadlines for: United States | Canada | Australia One of the most crucial parts of holiday shipping preparation is knowing which carrier services to use and when. Accommodating last-minute shoppers is vital, and knowing which services are available until which dates is crucial for cart conversions. We’ve gathered the most popular carriers and their […]

  • 8 Tips to Get Your Website Ready For the 2020 Holiday Season

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    The 2020 holiday season is forecasted to rise by up to 1 to 1.5%, according to Deloitte – and ecommerce sales, in particular, are predicted to jump by 25 to 35%.  While COVID-19 threw a wrench into in-person retail earlier in 2020, eCommerce has been thriving, and this trend looks like it’s unlikely to slow down this holiday […]

  • What Consumers Really Think About Shipping

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    With the pandemic recalibrating how ecommerce shoppers want to and are able to shop, 2020 has had a monumental impact on consumer expectations. Whereas previous years saw a shortening of expected wait time, 2020 saw the average amount of time a consumer is willing to way grow from 5 days to 8 days. However, with […]

  • Australia’s Last Posting Dates for Christmas 2020

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    Jump to deadlines for: United States | Canada | United Kingdom During the holidays, there’s one thing you need to take care of: your shipping and fulfilment process. A big part of that is communicating to your customers your last posting dates for Christmas delivery. You need to find out the holiday shipping cutoff dates […]

  • Annual Sweepstakes: Enter the Ultimate Ecommerce Upgrade!

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    ShipStation’s annual holiday sweepstakes is back! And, it’s better than ever. We’ve put together everything you need to make the holiday ordering season a breeze for your ecommerce business—from the best-in-class hardware to a free year subscription to our ShipStation Enterprise plan. The grand prize for The Ultimate Ecommerce Upgrade is valued at $5,000. You […]

  • FedEx Rate Increases for 2021

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    FedEx announced their annual rate increase in mid-September 2020, slightly earlier than usual announcements of this nature. FedEx Express, FedEx Ground, and FedEx Home Delivery shipping rates will across the board increase by 4.9%. As with most years, a 4.9% increase might be more or less for a merchant, depending on their shipping profile. Most […]

  • USPS 2020 Holiday Surcharge

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    For ecommerce businesses, the holiday season is generally a time of increased sales volume, stress, and telling your parents “Hopefully we’ll be able to fly in by Christmas Eve!” This year, however, ecommerce volume has outpaced its own projections by 4-6 years. While this is largely good news for merchants, there has not been the […]