Ship to the EU with Confidence: Insights from ShipStation and DPD. 

Hello. Good afternoon, everyone, and welcome to today’s session. We are absolutely thrilled to present the twenty twenty six EU ecommerce guide brought to you by ShipStation and DPD. Today, we’re going to dive into some of the most critical regulatory shifts impacting cross border trade into the European Union right now. Before we get started, let’s quickly introduce your speakers for today. Joining us are experts from both DPD and ShipStation, ready to break down what these customs updates mean for your day to day operations and fulfillment strategies. I’ll start with myself. So my name is Shane Saboic. I’m an international development manager at DPD. Hi. I’m Callum Tromans, international development team manager at DPD. Hi. I’m Anthony Hartshorn. I’m the international customs manager at DPD. And I’m Tom Willoughby. I am responsible for marketing at ShipStation in the UK and the EU. Thanks, guys. Please feel free to drop your questions in the chat panel on your screen at any point. We’ve reserved time at the end to answer as many questions as we can. By the end of this webinar, you’ll have a clear understanding of oops. Excuse me. At the end of this webinar, you’ll have a clear understanding of the regulatory timeline, practical duty calculations, data requirements, as well as concrete steps to prepare your business to stay compliant and cost effective. So let’s begin. Firstly, I would like to share an overview of the Geopost Group to give you some context on who d who DPD are internationally. Geopost’s strength doesn’t just come from our size. It comes from our unique ability to leverage local expertise and multiply it on a global scale. Financially, this approach has driven tremendous success resulting in significant growth in turnover. More importantly, this growth has solidified our position as the largest parcel delivery network in Europe. What does that look like on the ground? It translates to two point one billion parcels delivered worldwide. This massive undertaking is made possible by our huge team of shipping experts at a highly accessible global network of over a hundred and sixty thousand pickup points, ensuring we’re always within reach of our customers. We are deeply committed to driving ambitious corporate climate action. When compared to twenty twenty two, we are already we have already reduced our c o two emissions by nearly twenty five thousand eight hundred tons. We are currently working towards a target of net zero, which we are set to meet by twenty forty. Let’s look at how that translates across the globe. This map represents Geopost’s true international footprint operating alongside the TPD brand. The regions in red represent areas where we hold a majority share, and the areas in gray represent regions where we operate through strategic minority shares or or strong partnerships, giving us true global coverage. To the left, you can see the specific brands that make this global coverage possible. In Europe, our foundation is built on our DPD network, known as Chronopost in France, BRT in Italy, and SIO in Spain. Looking at the Middle East, Africa, the Americas, and Asia Pacific, we leverage the specialized local expertise of our partners and subsidiaries. This ensures we are always operating with local knowledge no matter the continent. Ultimately, this mix of majority owned operations and strategic global partnerships mean we have the infrastructure, the brands, and the local expertise to connect our customers to virtually any markets in the world. I hope that provides a clear picture of who we are. Now I would like to hand you over to Tom, who will share a bit about ShipStation. So, Tom, over to you. Thanks, Shane. Yep. Hi. I’m Tom. I just wanna give everybody a very, very brief introduction to ShipStation because I’m well aware there’ll be a lot of people on the webinar today who might not have heard of us before or who might think about us in in certain categories. ShipStation, you know, we’re a shipping software platform, and we really offer businesses of every shape and size. So, you know, you could be a side hustler. You know, you’ve got your startup. You’re running from your kitchen table, and you just wanna make use of a few DPD shipping labels every month. You could be a ecommerce business in a growth phase, so you’re doing, five, six hundred orders a month, and you could be a high volume shipper. You know, you could be somebody doing tens of thousands every single year. Our software is for you regardless of what size you are. Simple simple starter, just at the seam, wherever you sell, we can pull your orders into the platform. We are completely channel agnostic. So you could be selling on Tmall. You could have two Shopify stores. You could have five eBay stores. You could have three Amazon stores. You could have all of these all of these places to sell. You could also be taking manual orders over the phone. We can handle it all. We put it all into a single dashboard that then consolidates and can push over to DPD for getting it out. We’ve got over four hundred integrations. We push and pull data from anywhere in your tech stack, and you can access DPD’s shipping labels in ShipStation either directly, or you can plug in your own carrier your own account with VPB if you have one of those. We allow you to kind of make use of incredibly powerful automation rules, And these automation rules that you can set up in our system allow you to make, you know, a bunch of time savings. It’s how companies, you know, can go from eight hours a day manually fulfilling orders to two hours a day, and it’s genuinely true. Sellers are able to print fifteen times more labels an hour once ShipStation is fully implemented into your business. The reason why we’re on the call today is because ShipStation really allows you to sell to the EU with confidence. All of the things that you’re gonna hear today, about the changes, these can all be managed in ShipStation. As long as you input the correct information into our platform, we then digitally pass it along to DPD, and the rest happens. Quick plug. If you’ve not had got ShipStation, if you go to ship station dot com, you click the big, start a free trial button, you can get ShipStation’s full features premium plan for thirty days for free. Now let’s get into the meat of the webinar, and I’m gonna pass it back to Shane. Thank you, Tom. So what’s happening in the EU? Whenever major regulatory shifts happen, one of the key questions is always why is this happening now? The EU is implementing these changes driven by four unavoidable factors. First, Europe has seen exponential growth in ecommerce imports. The sheer volume of direct to consumer parcels originating from outside the EU has completely transformed global trade. The old regulatory framework simply couldn’t handle this influx of low volume parcels, forcing the EU to accelerate its plans. Second, this is about leveling the playing field for EU retailers. Historically, the hundred and fifty euro de minimis threshold allowed a flood of low value low value imports to enter duty free. This put EU businesses at a massive commercial disadvantage. Removing this exemption creates fairer competition across the markets. Third, the EU is cracking down on fraud and undervaluation. Unfortunately, the old system was widely abused by international sellers who were misdeclaring goods to slip under that hundred and fifty euro threshold. By introducing mandatory product identifiers and strict item level data validation, the EU is directly targeting and combat and combating this systemic tax avoidance. Finally, all of this ties into modernizing and digitalizing the customs infrastructure itself. The underlying union customs code was based on outdated, fragmented processes. By enforcing standardized handling fees and highly structured data rules today, they are paving the way for a fully digital streamlined EU customs data hub by twenty twenty eight. The European Union is rolling out a series of major regulatory updates across twenty twenty six as part of its customs modernization initiative. Let’s take a look at what changed on the first of July. As you may be aware, the EU decided to remove the hundred and fifty euro threshold. Historically, low value imports could enter the EU duty free. As of the first of July, that exemption has been withdrawn for both b to b and also b to c shipments. Every low value b to c parcel will now face additional costs. Because that exemption is gone, new duty structures have been implemented. For b to c shipments, the EU has introduced a flat rate customs fee. Specifically, this takes the form of a temporary three euro flat fee applied to each commodity item line or product category within a parcel. On the other hand, for b to b low value consignments, shipments will simply become subject to the standard ad valorem duty rates. Finally, to enforce these new financial structures, the EU is imposing strict data demands. There will be significantly more focus on precise project classification and the overall accuracy of your customs data. Let’s look at how this impacts your specific operational flow in a little more detail. This table breaks down the low value stream, anything under a hundred and fifty euros, and shows you precisely what rules apply based on how you ship. Looking at the top row, if you are shipping b to b, the rules are fairly straightforward. IOSS does not apply to you. Your duty calculation will be based on the standard ad valorem rates rather than the flat fee. You will notice that product identifiers are currently marked as optional, and the overall importer responsibility remains unchanged. The middle rows for b to c are where we see the biggest impact. Regardless of whether you use IOSS or not, every product will incur that three euro flat rate duty. Furthermore, starting November first twenty six, providing a specific product identifier will be absolutely mandatory for all b to c shipments. However, notice the difference in importer responsibility. If you do not use IOSS, the responsibility for the charge remains unchanged, often falling on the consumer at the door unless you choose to ship DDP. But if you are registered for IOSS, then under European Union guidelines, that importer responsibility shifts entirely to the IOSS holder, streamlining the customs process but requiring strict compliance on your end. Finally, for those operating in the c to c space, such as peer to peer marketplaces, ad floor room rates apply and product identifiers remain optional if no IOSS is used. Interestingly, for platform facilitated sales using the IOSS scheme, both the three euro flat fee and the mandatory product identifiers requirements apply. Now traditionally, border authorities determine import duties using four core metrics. You’ve got the item value, country of origin, the HS code, and the applicable customs tariff. Because this calculation is tied directly to the value of the goods, it is known as an ad valorem duty. However, for low value b to c distance sales, the EU has changed its its approach by introducing a three euro flat fee per commodity line item. So how is this three euro fee collected? Well, that depends on your operational flow and which services you use. At DPD, we are able to provide services which facilitate fees built back to the shipper or paid by the receiver upon imports. Finally, we want to ensure this process is as frictionless as possible at the border. For low value shipments using IOSS via our Road Classic service, the duty collected will be settled immediately. In accordance with EU guide guidance, we handle this on behalf of the IOSS holder. Now to really understand what this means for your margins and your customers’ checkouts, let’s look at a couple of examples. Imagine a customer in the Netherlands orders two items from your shop, a dress worth sixty euros and a pair of shoes worth forty euros, making the total order value a hundred euros. Under the rules prior to to July twenty twenty six, because the total value was under a hundred and fifty euros, it qualified for the de minimis exemption. Therefore, customs duty was zero. Dutch VAT was twenty one percent, which is twenty one euros. So therefore, the total cost would have been a hundred and twenty one euros. Now let’s look at what happens from July twenty sixth onward for a non IOSS order. First, the three euro flat fee applies per line item. Since this order contains two distinct product classifications, address and choose, the customer or shipper incurs two separate three euro charges, bringing the total customs duty to six euros. Second, and this is crucial, VAT is calculated on the value of the goods plus customs charges. Your new VAT taxable base isn’t a hundred euros anymore. It’s a hundred and six euros. At twenty one percent Dutch VAT, that pushes the VAT portion up from twenty one euros to twenty two euros twenty six. The final order total jumps from a hundred and twenty one euros to a hundred and twenty eight euros twenty six, an extra seven euros twenty six on a hundred euro basket. There are two key takeaways from this slide. The first, basket composition matters. The more distinct line items in an order, the more flat fees will stack. And second, non IOSS friction. If you are shipping DAP, delivered in place, your customer will be hit with the these extra fees and VAT increases at their doorstep, plus potentially administration fees as well, which can drastically hurt customer satisfaction and repeat purchase rates. We just saw how cost can compound for non IOSS shipments. Now let’s look at exact the exact same order, but this time processed through the IOSS scheme. As expected, before July twenty six, the math is identical. Zero customs duty, twenty one euro VAT, bringing the total cost to a hundred and twenty one euros. Now look at what happens from July twenty six onwards under IOSS. The three euro per item flat fee still applies, meaning we still have six euros in total customs duty. However, notice the VAT calculation in the middle column. Unlike the non IOSS route, the VAT is only calculated on the hundred euros basket value, not the hundred and six. So why does this happen? Under IOSS rules, VAT is collected at the moment of sale. However, the three euro customs duty isn’t legally due until the customs declaration is accepted at the border. Because these trigger points are different, the EU guidance states that three euros duty should not be included in the taxable amount for VAT. The final total in this example is a hundred and twenty seven euros. If you recall, our non iOSS example, that total was a hundred and twenty eight euros twenty six. So consumers will now be paying slightly more under b to c non iOSS flows. By utilizing IOSS on our Road classic or DPD direct service, you can settle these fees transparently at checkout, and we can capture the duty on behalf on your behalf at the border. This eliminates the risk of your customer getting an unexpected bill at the doorstep, which is the number one killer of repeat cross border business. Up until now, customs evaluated duties against total order value. So how you presented your order data to customs didn’t change the tax. But under the new three euro flat fee model, how your data is structured directly dictates how much duty you pay. Let’s look at the top the top table. Imagine a customer orders three identical t shirts. Same SKU, same HS code, same country of origin, valued at ten euros each. If your ecommerce cart or WMS passes this order to customs as three individual rows, one shirt, one shirt, one shirt. Customs treats each row as a distinct commodity line. At three euros per line, you are billed nine euros in customs duties on just a thirty euro order. Now look at the bottom table. If your order if if your order data is properly aggregated into a single line item before transmission, stating one line with a quantity of three, customs evaluates it as a single commodity classification line. The results, you pay three euros duty instead of nine. That is a six euro cost difference on a single thirty euro package purely driven by data presentation. By auditing your store feeds and making sure your systems automatically group identical SKUs into single line items before generating shipping label labels, you immediately shield your margins from unnecessary fee inflation. DPD will declare the data to customs exactly how you declare it to us. So it is critical that you declare h f lines as accurately as possible. So we’ve spent some time so far discussing the change that has happened already, but it’s important to understand exactly where we are on the broader timeline timeline of EU’s customs reform. Unfortunately, this isn’t just a one off change. It’s a phased multi year transition. Building directly on our timeline, let me break down what changes take effect in November twenty six. This marks phase two of the EU EU’s customs reform as they build out the infrastructure for the fully digital EU customs data hub. First, the EU is introducing a new handling fee designed to cover the rising operational costs of customs authorities across member states. Now the exact euro amount and specific structure of this fee are currently being formalized by the EU Commission. Although, it is expected that the handling fee will be approximately two euros. We are keeping a close eye on these legislative, easy for me to say, legislative updates. And through our DPD channels, we will communicate the exact financial breakdown as soon as the commission releases the finalized framework in the coming weeks. Second, and most critical for your everyday operations, is the new mandatory data requirement for PIDs. Starting in November, providing specific product identifiers becomes a requirement for all low value b to c consignments. Passing precise product data such as global trade item numbers, if applicable, manufacturer product identifiers, and SKU codes at the time of label creation is what will determine whether your package sales through clearance or potentially gets held at the border. Your your merchant SKU is your own unique reference or ASIN number if selling via an Amazon marketplace. The non standardized manufacturer ID is the manufacturer’s product identifier. For example, the model number. The standardized manufacturer ID is an internationally recognized product identifier such as the GTIN or EIN, which must see which must be supplied if applicable. At DPD, we’re currently reviewing our IT specifications to be able to accommodate these new product identifiers. We’ll be in touch in due course to confirm where these will be inserted into the data and how we can expect the provision of the p o PIDs to look. So the next steps. First, review your pricing structures and agreements. With a three euro fee per line per line and upcoming EU handling fees, you need to look at your product margins and basket sizes. Decide whether you will absorb these changes these charges, factor them into your product pricing, or display them transparently at checkout. If you sell bundled items or multipacks, now is the time to review how these agreements are structured. Second, upgrade your digital infrastructure. As we saw with the November deadline, detailed product identifiers such as GTINs, MPNs, SKU codes, and clean HS codes are becoming mandatory. Work with your IT and operations teams to audit your product catalog today. Ensure those data fields are populated so your automated shipping rules pass clean data to us seamlessly. Again, we will be providing our d p d customers with support on how they can do this over the coming weeks. Finally, a critical note for b to c export exporters who aren’t using the I o s s. We advise you to evaluate prepaid duty and tax options such as in DDP, and it’s worth noting that the three euro fee is non reclaimable should items be returned. If your customer is surprised by a three euro duty plus local handling fees at their doorstep, it completely ruins the consumer experience. Prepaying duties or leveraging streamlined schemes keeps the post purchase experience frictionless and offers both you and your consumers peace of mind. Now this provides a perfect segue to our final segments. I will now hand things over to my colleague, Cal, who will talk you through the specific services we offer to help you navigate these changes. So, Cal, over to you. Thanks, Shane, for that really detailed overview. So, look. Shane’s right. And offering you and your consumers peace of mind is exactly what we specialize in at DPD. Your choice of delivery partner is a a critical decision. They’re effectively an extension of your brand and, you know, the final link in the chain for a customer receiving their purchase. We’ve highlighted a couple of the things here that, you know, the European consumer typically expects when purchasing. European shoppers typically prefer precise delivery windows, and building trust with them starts with accurate delivery estimates at checkout and throughout the the process proactive communication before any delivery issues arise. This typically reduces any delivery anxiety, and it boosts overall customer satisfaction. You know, Shane, you know, we’ve spoken already about avoiding hidden fees, which a consumer might have to pay, and this is one of the key reasons for them not becoming a repeat buyer for you and your business. Increasingly, consumers are looking for the eco conscious option as well and brands that are supporting sustainable practices. Partnering with the Carriello DPD that actively offsets international emissions and is working towards a a twenty forty net zero promise directly satisfies that preference for the consumer. To help you meet those key consumer demands, DPD has got a range of different solutions as as we’ve mentioned, offering flexibility to to you and your your customers. So Shane touched briefly on our extensive road network earlier in the call, and this scale is where we can really help support your European market growth with our best in class delivery experience. Our premium Road Classic solution offers a huge range of features, including online, real time, end to end tracking across Europe, and we can carry up to thirty one and a half kilos on this service with generous length and girth limits on there too. Customers in the EU can also benefit from our award winning predict service, providing your European consumers with a one hour window and peace of mind when that delivery is gonna take place. That’s essentially a mirror image of the service that we offer in the UK. So if you’ve ever received a UK delivery, that’s pretty much exactly what your consumer’s gonna receive over in the EU. And if they aren’t able to take receipt of the delivery during that one hour window, our in flight options can help support them there. We’ll offer a range of options depending on local consumer preference to ensure that the customer still receives their parcel first time in a way that suits them. Through this service and our own in house customs expertise, we can offer a range of clearance options to suit you and your business requirements. So for non IOSS customers, we have a DAP option for the receiver to pay and a duty paid option where anything is billed back to the sender. For IOSS customers on our Road Classic service, we’ll bill back the new three euro line duty to the shipper via our weekly invoices. This option offers you minimal barriers to the client receiving their goods, and price transparency is a key consideration for us. And we’ve also got no residential fees out of area service charges or address correction costs. Increasingly important as well, we can still carry any goods that exceed that hundred and fifty euro mark on both DAP and duty and tax paid models, which are unchanged after these EU reforms. To top this off, the service comes with POD, offering clarity on the delivery to both you and your customer. It’s it’s our jewel in the crown sort of service and is a premium option for for you and your clients, which, typically delivers, you know, transit times in the region of two to six days. So it’s a a tried and tested method and service to be able to get your goods to to the customer. I’m just gonna touch on, you know, another couple of services for us. So first one is DVD Direct, which is our b to c ecommerce hybrid solution, and that’s a fantastic fit for any businesses who are looking to to scale their ecommerce growth. That service gives you widespread coverage across all EU locations and primary global lanes with over sixty countries covered, track end to end delivery, but also convenient deadweight billing options as well so that you can easily track exact charges, without volumetric surprises. It leverages the global geopost network but utilizes localized delivery experience for the final mile. And most importantly, following the changes at the start of this month, its duty paid option for low value IOSS clearance still returns all of the new duty costs back to the seller, keeping the consumer from receiving any unwanted or unexpected bills. This is a b to c only service, and transit times are still competitive and in line with European consumer expectations, so typically in the region of, you know, three to seven days. That last service that I just wanna touch on briefly is is our DP direct light option. This international mail service is ideal for your low value and low weight orders, utilizing the local postal agency for final mile delivery. It’s perfect for for providing an incredibly cost effective value for money option by utilizing a simplified postal customs clearance process. This service is still running for us with full coverage across Europe despite some of the difficulty that individual postal agencies in Europe have had over the last few weeks, and that’s largely as a result of the flexibility that we have around lanes and service providers. Reflecting on the new duty changes, using this service will mean that with most delivery lanes, the receiver will need to pay any item line duty charge to the local postal agency, whether the parcel is sent DAP or with an IOSS number. Finally, I just wanted to to touch on, quite a new project for for DPD in the UK. At DPD, we’re consistently trying to come up with ways to support our customers and make trading internationally easier for you and more scalable. And following this set of EU legislation changes, DPD have invested in a European fulfillment option to help our customers navigate some of the additional cost associated with these changes. This means that we can potentially help you fulfill stock to your consumers locally from a bonded warehouse in Europe, potentially reducing additional charges and streamlining your deliveries and initial clearance into Europe. It’s something that is is obviously a a significant sort of, new service for us, and, something that if you’re interested in discussing further, we’ll be sharing some some contact details at the end of this call to to discuss, but it can hopefully help you, reduce and minimize some of those costs that that have come down the line recently. Alright. I’m gonna hand back over to, to to Tom now, who I think is gonna just run through some of the the outstanding q and a that that we have. We have tried to answer a number of those questions over over the course of the call. But, Tom, over to you. Yes. Thank you, guys. Okay. So first of all, I think the biggest question is, the, webinar be being shared after? And I can answer that one easily. Yes. Everyone who signed up will get a copy of the webinar, and we’ll be able to access the presentation. So, you know, there is some bits that people were struggling to see. You’ll be able to to cruise that at your leisure. And secondly, someone asked a question about ShipStation being b to c versus b to b. ShipStation can be used by b to b and b to c customers. I think one question that popped up quite a bit was, is this different for is this different or the same for the shipping rules going, to Northern Ireland or Jersey, the UK Crown dependencies? If we can just clarify that. Good question. Ant, can you take that one? Sorry. I was answering another one in the chat. What was that question? The difference between you know, is this the same rules that apply to shipping to Northern Ireland and Jersey, Guernsey from the UK? Nothing nothing at all changed for Jersey as it’s still a UK territory. For Northern Ireland, however, because it is technically within the EU, it depends on if the goods you’re shipping are at risk or not at risk. So any goods that are not at risk of entering the EU, nothing changes. Duty is still, like, let’s say well, duty isn’t applied for those goods regardless. For goods that you’re shipping at risk, their duty will apply. However, because it’s only b two b that can be at risk, it will be charged at the calculated rates, so there’ll be no three euro charges anywhere. Thank you. There’s a good question here that I think it might be worth reiterating about the two types of services available. So someone writes that, you know, when would the b two c charges be paid? Is it at the customer at checkout, or is it near the end when they received them? So I think we could just do with clarifying those two terms of the types of services. Yeah. So in in terms of of how we work, either the goods will will be sent DAP and the receiver will need to to pay the the duty line, and the duty charges. Or, alternatively, if we’ve got a, if we’re if we’re running it on IOSS or on a duty tax paid model, we’ll return the the flat line duty to to our to our shipper. Thank you. Next up, we have got a question about so this is a good one. So Shari for about he’s got three SKUs, and they’re all similar items, but they’re the same price. Can they be combined? So If oh. Go on, Alex. If they all have the same commodity code in origin, then, yes, they can be combined. Thank you. Next up, I think it might be good for us to just go into a bit more detail. There’s lots of different questions around b to b, b to c, and b to b to b to c, and how these are identified and, you know, the differences between ship the different categorizations that we’re shipping. If we could just expand on that again a bit more. So I’ve answered a lot of these questions in the chat, to be fair. So the main way the the initial way we’ll be able to tell the difference between b to b and b to c is by the presence of an important euro number. That tends to be the first kind of tick in the box. Now that b to b to c is no longer a recognized method of shipping under the change to de minimis, anything b to b to c will be classed as b to c, and anything b to b to b will be classed as b to b. The way we’ll tell the difference there is largely based on receiver information. So if I was shipping a box to DPD, for instance, then it will be obviously treated as a b to b. If I’m shipping it to Anthony Hartshorn, then it will probably be treated as b to c. In addition, we will look at contact information as well as another validating factor. So, again, the difference of potentially sending something to atsing at g mail dot com or atsing hochschwann at d p d dot com could, again, could be a factor in how we make those decisions. Thank you. It’s a good question here about the difference in lead times between DDP and DAP services. You know, is there, you know, longer waiting times, longer transit times on some services versus another? Yeah. So, I mean, typically, the the the average transit time that you would see for a a DAP shipment would be longer. And the reason for that is that, you know, at some point in the chain, we’re usually waiting for payment from the receiver. Whereas a DDP style method, there is no waiting around. We know that we’re gonna take on the liability for the duty and tax there, so we pay that immediately. Once the clearance process has taken place, the actual, delivery time from there is identical for both the DAP and a DDP shipment. However, if you were to look at the end to end delivery time for DAP versus DDP, you would see it slightly longer on DAP, usually down to waiting for those clients to to pay the duty and tax. Thank you. A good question here on just in general. So there’s quite a few people would you know, if they’ve got specific questions around this. Who in who in DPD can they you know, who should they reach out to first to to ask some particularly, the real specific questions on their on their setup? Who’s best for them? So if if you are a an existing DPD account, you’ll have an account manager. If your DPD account manager is unable to answer your your current questions or you feel that there’s a, you know, a need for a little bit more data, we do also have an international experts team available, contactable by phone and by email, and they can support with any of those queries. Aside from that, then we also have our own international development team who focus solely on on international and, you know, kind of any international businesses effectively. So there are a number of different options. You’ll be able to you’ll have a a number of email addresses following this call as well, just that they’re on the on the slide deck. And, yeah, feel free to contact us, and we’ll make sure that the the numbers are on there as well. Alright. Does it here’s one. So the three euro fee, is that is that does that change, or is that and does that change with the value of the product? So you say someone sold something for one pound, would they have to pay the same three euro free as someone who’s paid, you know, a product worth a thousand pounds? Correct. Yes. Yeah. The three European the three euro fee is completely static and based on the individual item line. So no matter what the value or origin or any other of the usual calculation factors are in that item line, it will be three euros. Good one here. Where can people find more information about all of the IOSS codes and and how to, you know, find them, work out which ones are applicable, and where where can they go to find that information? Yeah. So the the government have a a trade tariff website to review all of their all your HS HS codes. We’ve also included on here, a number of different links that we can support with as well. So we mentioned about your your account manager, our international experts team. We’ve also got our own dedicated international website, if for anyone who who doesn’t know that, which contains a range of information on our services, kind of, to date, information around some of the changes that have been taking place. And aside from that, we also have a number of links that we’re gonna share with you as part of this part of this webinar, which, you know, you can use these to to assess any of the changes that have already happened, but also keep in touch with the changes that are due to happen over the next couple of years up to the introduction of the customs data hub in twenty twenty eight. So, yeah, there there’s a there’s a range of different sources there that that that we we can offer to support. Wonderful. Well, that brings us pretty much close-up now to, quarter past. So I think, we will wrap it up here, and I’ll hand it back to Shane. Yeah. I think that’s that’s it. Thank you everyone for joining the call. Please find below the contact email. So we have our international experts, Cal Tromans, and myself. Should you have any questions, feel free to reach out. Thank you very much for your time, everyone. Enjoy the rest of your afternoon. Thanks, everybody. Thanks, Rob. Take care. Bye.