Key integration features

  • Import ready-to-ship orders
  • Batch print labels and slips
  • Sync tracking back to Cratejoy
  • Capture notes, gifts, and weights
  • Compare carriers in one place

About

Cratejoy is a marketplace and selling platform built for subscription box creators and small businesses. It helps merchants launch curated subscription products, manage shipping schedules, and grow recurring revenue through a subscription model.

Connect Cratejoy to ShipStation, and recurring fulfillment gets much easier to run. ShipStation pulls in ready-to-ship orders plus the details your team needs, including customer contact info, gift flags, buyer notes, internal notes, order weight, item weight, item options, image URLs, and stock locations. That matters when every monthly subscription box run has special choices, add-ons, or packing needs. Once orders are in ShipStation, your team can filter by date range, process batch shipments faster, and keep work organized during busy release windows. When you create a label, ShipStation sends shipment details back to Cratejoy, so both systems stay aligned without manual re-entry.

Why Cratejoy users choose ShipStation

Built for subscription box runs

Recurring releases create spikes, not steady one-off orders. ShipStation helps your team stay in control by pulling ready-to-ship Cratejoy orders into one workflow built for sorting, filtering, and handling bigger monthly fulfillment waves.

Bring more order detail

Subscription orders often need more than a name and address. ShipStation imports notes, gift status, weights, item options, image URLs, and stock locations, so your team can pack the right box without chasing missing details.

Keep Cratejoy in sync

Manual status updates slow your team down. As soon as you create each label, ShipStation notifies Cratejoy with shipment details, helping you keep subscriber records current and reducing duplicate work across both systems.

Scale with more carrier choice

Growing brands need room to expand. ShipStation supports 200+ global carrier integrations and 200+ store and marketplace integrations, so your subscription business can ship through UPS®, USPS®, FedEx®, DHL Express, and many more.

How to

Setting up ShipStation and Cratejoy

STEP 1
Log in to your Cratejoy account, click Apps at the bottom left, open the App Store, and activate the ShipStation integration from the Available Apps section.

STEP 2
In a new tab, log in to ShipStation. Go to Account Settings, select Selling Channels from the sidebar, choose Store Setup, and click Connect a Store or Marketplace.

STEP 3
Select the Cratejoy tile. Then copy the auto-generated Username, Password, and XML Endpoint from Cratejoy and paste each one into the matching field in ShipStation.

STEP 4
Click Test Connection. If the test succeeds, click Connect. Your store Settings page will open, where you can adjust branding and customer notifications or simply click Save.

TESTIMONIAL

Find the best rate for every shipment

Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers.

Rate shopper

Automatically select the best rate and service for every Shopify order, with no manual comparison.

Bring your own rates

Compare your negotiated carrier rates alongside ShipStation rates to get the best price.

LTL + freight

Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders.

ShipStation AI

Next-gen shipping intelligence

Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition.
  • SmartFill
  • Automated Order Creation
  • Universal AI Connect (MCP)
  • Batch Label Processing
  • Auto-PRO Retrieval
  • Dynamic Spot-Pricing Engine
  • Packing Recommendations
  • 24/7 Always-On

Award-winning technology and service

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FAQ

ShipStation Cratejoy FAQ for subscription box shipping

Frequently asked questions about setup, labels, rates, and returns

Yes. Cratejoy integrates directly with ShipStation. Cratejoy orders that are ready to ship import into ShipStation automatically, and ShipStation sends shipment details back to Cratejoy when you create each label.

ShipStation imports the order details your team needs to fulfill subscription box shipments accurately. That includes:

  • Customer email address
  • Customer phone number
  • Gift order status
  • Internal notes
  • Notes from the buyer
  • Total order weight and item weight
  • Item options, image URLs, and stock locations

Yes. ShipStation is a strong fit for merchants shipping in release waves instead of one order at a time. You can pull Cratejoy orders into one queue, use date range filters to match your batch window, and speed up label creation with automation that lets merchants create up to 15x more labels per hour.

Yes. When you create a label in ShipStation, shipment details are sent to Cratejoy. If Auto Mark as Shipped is turned on in Cratejoy under Settings & Shipping, Cratejoy also marks those shipments as shipped and adds the tracking number.

Yes. ShipStation gives you access to 200+ global carrier integrations, so you are not locked into one shipping option as your subscription box business grows. That gives you more flexibility to match service levels, destinations, and cost targets across different order types.

ShipStation is built for businesses that need more control as fulfillment gets more complex. ShipStation supports over 1 million businesses, processes 1 billion packages annually, and gives growing teams automation that cuts clicks per order by 40%. For a Cratejoy merchant, that means less manual work, cleaner monthly runs, and more room to scale.