Integrate ParcelGuard With Your Shipping Software

Yes. ParcelGuard can be added to shipments no matter which carrier and service you select in ShipStation. That gives you one insurance option across your shipping workflow instead of forcing your team to change processes by carrier.

ParcelGuard setup is short:

• Activate ShipStation Carriers in your account
• Open your shipment configuration
• Choose ParcelGuard from the Insurance drop-down menu

After that, ShipStation uses your ShipStation Balance for ParcelGuard charges. ParcelGuard is available only in the current ShipStation layout for US-based accounts.

ParcelGuard protects shipments against loss or damage during transit. In ShipStation, it covers the entire value of domestic or international shipments up to $10,000. That makes it a strong fit for merchants that want protection beyond default carrier coverage.

ParcelGuard pricing is based on the amount you enter in the Insure Amt. field when you configure the shipment. Coverage rates also depend on the carrier, service, and whether the shipment is domestic or international.

Here are the published rates per $100 of coverage:

• USPS domestic: $1.09
• USPS international: $1.39
• Non-USPS domestic: $0.99
• Non-USPS international: $1.39

You can click Cost Review in the shipment setup area to see the ParcelGuard line item before you create the label.

Yes. If you added ParcelGuard to the shipment, you can file the claim directly through ShipStation. Click the ParcelGuard link in the shipment record from the Shipments grid and follow the onscreen instructions. If you don’t see the Insurance column there, turn that column on first. **Tip:** Make sure your team knows where the Insurance column lives before peak season starts.

Yes. For multi-package shipments, ShipStation requires insurance to be added to each package individually. The insured amount field for the overall shipment will be disabled, so your team needs to enter the insurance amount for each package in the Multi-Package Shipment pop-up before saving.

Yes. ShipStation supports automation rules that add ParcelGuard to imported orders when those orders meet criteria you set. For US-based accounts, the rule adds ParcelGuard automatically, and the insured amount defaults to the order’s Amount Paid. If needed, you can manually adjust that amount before you create the label.