Integrate Return Rabbit With Your Returns Software

Yes. Return Rabbit is available for WooCommerce and Shopify orders. If your WooCommerce or Shopify store is connected to ShipStation, you can use Return Rabbit to streamline returns and exchanges for those store orders.

The setup follows a short activation flow inside ShipStation:

• Go to **Account Settings**
• Click **Add-Ons**
• Open the **ShipStation Returns** add-on and choose **View Details**
• Click **Activate and Configure account**
• In the new tab, click **Activate**, then **Install**
• Open the temporary password email, click **Start**, create your password, and click **Continue**

After that, you’ll set your return window and warehouse address.

Yes. The connection is set up so you can use existing carrier rates for returns and exchanges by configuring ShipStation as a shipping aggregator in each Return Rabbit store. That helps you keep return shipping tied to the carrier setup you already use across fulfillment.

Return Rabbit focuses on the returns side of the experience. It gives your customers a customized self-service portal and gives your team automated processes for inventory, refunds, and exchanges.

ShipStation handles the broader shipping and fulfillment engine around that workflow. That includes label creation, order management, automation, tracking, and carrier access for the shipments your team needs to send.

Once you click **Activate** and authorize the store with **Install**, Return Rabbit sends an email with a temporary password so you can begin account creation. After you set your new password and click **Continue**, you’ll be prompted to set up your return window and warehouse address. When that’s done, you can start the portal tour for a guided look at the product and its configuration.

You can find them inside Return Rabbit after setup is complete. Go to **Configure** > **Shipping** > **Aggregators**, then click **View Details**. That gives you a direct place to review the shipping aggregator connection tied to your Return Rabbit store.

Return Rabbit sellers want more than a basic return portal. They want returns, exchanges, replacement shipments, and outbound fulfillment to work together instead of living in separate tools.

ShipStation adds that operational backbone. You get centralized shipping work, automation that cuts repetitive tasks, discounted carrier access for broader fulfillment, and a stronger path from return request to replacement order.