Key integration features

  • Compare carrier rates faster
  • Automate shipping workflows
  • Print labels in batches
  • Send branded tracking updates
  • Manage returns and exchanges

About

Salesforce Commerce Cloud is an ecommerce platform from Salesforce for brands selling online. It brings commerce, point of sale, and order management together, and Salesforce says its commerce provides guided shopping and merchandising support.

For businesses that use Salesforce Commerce Cloud, ShipStation brings shipping into one clear workflow. Your team gets one place to handle labels, batch printing, carrier choice, tracking, and returns, so fulfillment stays organized as volume grows.

Automation cuts clicks per order by 40% and lets teams create up to 15x more labels per hour. Rate Shopper compares options across 200+ global carrier integrations, including your negotiated rates and discounted rates through ShipStation. Branded tracking pages, notifications, and a smooth returns portal keep post-purchase service strong during expansion, seasonal peaks, and broader economic development efforts.

Why Salesforce Commerce Cloud users choose ShipStation

Keep complex operations aligned

Salesforce Commerce Cloud often sits inside a larger commerce stack. ShipStation adds 200+ store and marketplace integrations, so your team can manage shipping across brands, channels, and workflows without bouncing between disconnected tools.

Protect the post-purchase experience

ShipStation keeps your brand visible after the sale with branded tracking pages and shipment notifications. Customers get clear updates, your team gets one dashboard, and fewer “where is my order” questions reach support.

Handle peak volume smoothly

When demand jumps, ShipStation keeps fulfillment moving with batch printing and automation rules. That means less manual prep, faster label creation, and steadier warehouse flow during launches, promotions, and high-volume seasons.

Grow on proven scale

ShipStation supports over 1 million businesses, ships 1 billion packages annually, and scales from startups to high-volume operations. That reach gives Salesforce Commerce Cloud brands room to grow without rebuilding shipping around each new stage.

TESTIMONIAL

Find the best rate for every shipment

Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers.

Rate shopper

Automatically select the best rate and service for every Shopify order, with no manual comparison.

Bring your own rates

Compare your negotiated carrier rates alongside ShipStation rates to get the best price.

LTL + freight

Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders.

ShipStation AI

Next-gen shipping intelligence

Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition.
  • SmartFill
  • Automated Order Creation
  • Universal AI Connect (MCP)
  • Batch Label Processing
  • Auto-PRO Retrieval
  • Dynamic Spot-Pricing Engine
  • Packing Recommendations
  • 24/7 Always-On

Award-winning technology and service

Sign up for a free trial. No credit card required.

Create your ShipStation account

FAQ

Salesforce Commerce Cloud shipping FAQ

Frequently asked questions about setup, labels, rates, and returns

ShipStation takes over the busywork that starts once an order is ready to ship. Your team can create labels, compare carrier services, use batch printing, send tracking updates, and manage returns from one shipping workspace. That gives growing brands more control without adding more manual steps.

Yes. ShipStation automation rules cut clicks per order by 40% and help teams create up to 15x more labels per hour. That means less repetitive order prep, fewer manual decisions, and faster daily throughput for your team.

Yes. ShipStation gives you access to 200+ global carrier integrations in one place. You can use your own negotiated rates, use discounted rates through ShipStation, and let Rate Shopper compare options so you don’t have to check carriers one by one.

ShipStation strengthens the post-purchase experience with branded tracking pages and shipment notifications. Customers get clearer updates, and your support team gets better visibility into shipments. That helps reduce “where is my order” inquiries while keeping your brand present after checkout.

Yes. ShipStation includes a branded, self-service returns and exchanges portal that makes returns easier for shoppers and easier to manage for your team. In one customer case study, ShipStation cut return handling time by 50%, reducing processing time from 15 minutes to under 8 minutes per return.

No. Salesforce Essentials was retired by Salesforce in 2022. This page focuses on Salesforce Commerce Cloud and the shipping, tracking, automation, and returns workflows ShipStation supports for businesses that use it.