
Apps & Tools
Integrate Zonos With Your Shipping Software
Build a stronger cross-border shipping operation. With ShipStation and Zonos working together, you can support DDP shipping, create international labels in one place, reduce manual customs work, and keep international orders moving with more control.
Key integration features
- Create international shipping labels
- Apply DDP shipping rules
- Import buyer notes automatically
- Capture customer contact details
- Use requested service data
About
Zonos is cross-border trade software for businesses that sell internationally. It's known for duty and tax calculation, tariff and HS code classification, and compliance tools that support global commerce across ecommerce platforms, marketplaces, and carriers.
When you connect Zonos to ShipStation, cross-border shipping gets easier to run day to day. Zonos helps calculate duties, taxes, and other fees up front, while ShipStation turns that order data into a clean fulfillment workflow for label creation and shipment management. That means less manual quoting, fewer shipping surprises, and more control over DDP orders.
The payoff reaches both your team and your customers. You can ship international orders with clearer landed-cost data, reduce the risk of surprise charges at delivery, and help cut rejected packages. As volume grows, ShipStation gives you room to scale with 200+ global carrier integrations, 200+ store and marketplace integrations, and shipping reach to over 195 countries.
Why Zonos users choose ShipStation
Move beyond basic shipping tools with ShipStation
STEP 1
Log in to your Zonos account and find your Zonos Token and Zonos Account Number. You’ll need both before you start the connection inside ShipStation.
STEP 2
Open ShipStation, go to Account Settings, then select Selling Channels and choose Store Setup. Click Connect a Store or Marketplace to begin the setup flow.
STEP 3
Select Zonos from the available store options. Paste your Zonos Token and Zonos Account Number into the matching fields, then click Connect.
STEP 4
After the connection is complete, the store Settings page opens in ShipStation. You can adjust store-specific settings like branding and customer notifications, or click Save to close.
TESTIMONIAL
Find the best rate for every shipment
Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers.
ShipStation AI
Next-gen shipping intelligence
- SmartFill
- Automated Order Creation
- Universal AI Connect (MCP)
- Batch Label Processing
- Auto-PRO Retrieval
- Dynamic Spot-Pricing Engine
- Packing Recommendations
- 24/7 Always-On
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FAQ
ShipStation and Zonos FAQ for DDP shipping, customs data, tracking, and setup
What does the ShipStation and Zonos integration help with?
The ShipStation and Zonos integration helps you run cross-border fulfillment with less friction. Zonos handles key international commerce data like duties, taxes, and tariff classification, while ShipStation helps you manage shipping and create labels in the same workflow. That gives your team one clearer path from international order to outbound shipment. It also helps you create a better buyer experience by reducing surprise fees at delivery.
Can I use Zonos for duties and taxes while shipping in ShipStation?
Yes. Zonos is built to calculate duties, taxes, and other landed-cost inputs for international orders, and ShipStation gives you the shipping workflow to act on that order data. This is especially useful for DDP shipping, where customers pay duties and taxes up front instead of getting hit with charges later. The result is a cleaner checkout-to-fulfillment flow and fewer cross-border headaches for your team.
How does the integration help reduce rejected international packages?
Rejected packages often start with surprise costs. Zonos helps you present duties, taxes, and related fees up front, so customers have more clarity before the shipment arrives. ShipStation then helps you keep fulfillment organized once the order is ready to ship. Together, that means:
- Clearer landed-cost visibility
- Stronger support for DDP shipping
- Less manual quoting for international orders
- Fewer delivery surprises for customers
Does ShipStation support HS classification and customs compliance for Zonos orders?
Yes. Zonos supports tariff and HS code classification as part of its cross-border workflow, and ShipStation supports customs declarations for international shipping. There is one key detail to know: Harmonized Tariff Codes are not imported from Zonos into ShipStation for international orders. In ShipStation, you can add those codes to product records or customs declarations. **Tip:** Add tariff codes to product records if you ship the same items internationally on a regular basis.
Where does tracking information go after I create a shipment in ShipStation?
It depends on where the order came from. For merchants that use Zonos with Shopify or BigCommerce, Zonos can send shipment information from ShipStation back to those stores. For other marketplaces connected to Zonos, tracking does not update automatically. In those cases, you need to upload the tracking number and update the order status in the marketplace directly.
Can I use Zonos with UPS in ShipStation?
Yes. If your international shipping workflow includes UPS, Zonos and ShipStation fit into that broader carrier-based process. Zonos focuses on cross-border duty, tax, and compliance data, while ShipStation gives you a multi-carrier shipping workflow built to manage labels and fulfillment. That separation matters because you don’t need to treat customs data and daily shipping operations as two disconnected jobs.
Is ShipStation with Zonos a good fit for growing international ecommerce brands?
Yes. This setup is a strong fit when your business is moving beyond occasional cross-border orders and needs a more repeatable process. Zonos helps bring order to landed costs and compliance work, while ShipStation helps you scale fulfillment with automation, broad carrier access, and multi-channel control. It’s especially useful if your team wants to reduce manual shipping work, create a smoother DDP experience, and grow international sales without adding more operational chaos.


