Key integration features

  • Create international shipping labels
  • Apply DDP shipping rules
  • Import buyer notes automatically
  • Capture customer contact details
  • Use requested service data

About

Zonos is cross-border trade software for businesses that sell internationally. It's known for duty and tax calculation, tariff and HS code classification, and compliance tools that support global commerce across ecommerce platforms, marketplaces, and carriers.

When you connect Zonos to ShipStation, cross-border shipping gets easier to run day to day. Zonos helps calculate duties, taxes, and other fees up front, while ShipStation turns that order data into a clean fulfillment workflow for label creation and shipment management. That means less manual quoting, fewer shipping surprises, and more control over DDP orders.

The payoff reaches both your team and your customers. You can ship international orders with clearer landed-cost data, reduce the risk of surprise charges at delivery, and help cut rejected packages. As volume grows, ShipStation gives you room to scale with 200+ global carrier integrations, 200+ store and marketplace integrations, and shipping reach to over 195 countries.

Why Zonos users choose ShipStation

Reduce surprise delivery fees

Zonos calculates duties, taxes, and other cross-border fees up front, and ShipStation helps turn that data into a smoother shipping workflow. Customers see clearer landed costs before delivery, which helps reduce surprise charges and rejected packages.

Keep customs work organized

Zonos brings duty calculation, tariff classification, and compliance support into your international workflow. ShipStation keeps fulfillment moving once orders are ready to ship, so your team spends less time chasing manual customs details for every order.

Preserve key order details

ShipStation imports customer emails, phone numbers, buyer notes, internal notes, and requested service details from Zonos orders. Your team gets the context it needs for packing, support, and shipment decisions without bouncing between disconnected tools.

Scale beyond one channel

ShipStation gives growing brands a bigger shipping engine for their Zonos workflow, with 200+ global carrier integrations and 200+ store and marketplace integrations. You can keep cross-border fulfillment organized as sales expand across channels and regions.

How to

Setting up ShipStation and Zonos

STEP 1
Log in to your Zonos account and find your Zonos Token and Zonos Account Number. You’ll need both before you start the connection inside ShipStation.

STEP 2
Open ShipStation, go to Account Settings, then select Selling Channels and choose Store Setup. Click Connect a Store or Marketplace to begin the setup flow.

STEP 3
Select Zonos from the available store options. Paste your Zonos Token and Zonos Account Number into the matching fields, then click Connect.

STEP 4
After the connection is complete, the store Settings page opens in ShipStation. You can adjust store-specific settings like branding and customer notifications, or click Save to close.

TESTIMONIAL

Find the best rate for every shipment

Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers.

Rate shopper

Automatically select the best rate and service for every Shopify order, with no manual comparison.

Bring your own rates

Compare your negotiated carrier rates alongside ShipStation rates to get the best price.

LTL + freight

Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders.

ShipStation AI

Next-gen shipping intelligence

Built for forward-thinking brands that run fast and play to win. ShipStation AI handles the heavy lifting so you can stay light-years ahead of the competition.
  • SmartFill
  • Automated Order Creation
  • Universal AI Connect (MCP)
  • Batch Label Processing
  • Auto-PRO Retrieval
  • Dynamic Spot-Pricing Engine
  • Packing Recommendations
  • 24/7 Always-On

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FAQ

ShipStation and Zonos FAQ for DDP shipping, customs data, tracking, and setup

Frequently asked questions about setup, labels, rates, and returns

The ShipStation and Zonos integration helps you run cross-border fulfillment with less friction. Zonos handles key international commerce data like duties, taxes, and tariff classification, while ShipStation helps you manage shipping and create labels in the same workflow. That gives your team one clearer path from international order to outbound shipment. It also helps you create a better buyer experience by reducing surprise fees at delivery.

Yes. Zonos is built to calculate duties, taxes, and other landed-cost inputs for international orders, and ShipStation gives you the shipping workflow to act on that order data. This is especially useful for DDP shipping, where customers pay duties and taxes up front instead of getting hit with charges later. The result is a cleaner checkout-to-fulfillment flow and fewer cross-border headaches for your team.

Rejected packages often start with surprise costs. Zonos helps you present duties, taxes, and related fees up front, so customers have more clarity before the shipment arrives. ShipStation then helps you keep fulfillment organized once the order is ready to ship. Together, that means:

  • Clearer landed-cost visibility
  • Stronger support for DDP shipping
  • Less manual quoting for international orders
  • Fewer delivery surprises for customers

Yes. Zonos supports tariff and HS code classification as part of its cross-border workflow, and ShipStation supports customs declarations for international shipping. There is one key detail to know: Harmonized Tariff Codes are not imported from Zonos into ShipStation for international orders. In ShipStation, you can add those codes to product records or customs declarations. **Tip:** Add tariff codes to product records if you ship the same items internationally on a regular basis.

It depends on where the order came from. For merchants that use Zonos with Shopify or BigCommerce, Zonos can send shipment information from ShipStation back to those stores. For other marketplaces connected to Zonos, tracking does not update automatically. In those cases, you need to upload the tracking number and update the order status in the marketplace directly.

Yes. If your international shipping workflow includes UPS, Zonos and ShipStation fit into that broader carrier-based process. Zonos focuses on cross-border duty, tax, and compliance data, while ShipStation gives you a multi-carrier shipping workflow built to manage labels and fulfillment. That separation matters because you don’t need to treat customs data and daily shipping operations as two disconnected jobs.

Yes. This setup is a strong fit when your business is moving beyond occasional cross-border orders and needs a more repeatable process. Zonos helps bring order to landed costs and compliance work, while ShipStation helps you scale fulfillment with automation, broad carrier access, and multi-channel control. It’s especially useful if your team wants to reduce manual shipping work, create a smoother DDP experience, and grow international sales without adding more operational chaos.