About NZ Post
NZ Post has been delivering for New Zealanders over 180 years. What they’re most passionate about is delivering what Kiwis care about every day. They offer a range of courier services including nationwide same day, overnight, and international services.
NZ Post offers New Zealand’s most extensive parcel delivery network, letting you reach more people in more places with New Zealand’s largest nationwide fleet. They access over two million delivery points across New Zealand, including home, rural and businesses addresses. And as a member of the Universal Postal Union, they also have access to nearly 200 postal networks around the world. NZ Post’s integration with ShipStation allows you to automate the process of delivering customer orders. From printing batch labels, to tracking your parcels, together we can streamline your business shipping experience.
Business Efficiency with Streamlined Shipping Process
NZ Post’s integration with ShipStation helps you automate the process of delivering customer orders. You can import orders from your ecommerce platform, bulk print labels, access your contracted NZ Post rates, and track your parcels all in one place.
Comprehensive Delivery Options
Get your parcels delivered the way you or your customers want. They offer a range of reliable delivery services. You can easily add more shipping options to your store as your needs change – without having to engage another service provider or learn new software.
1. Shipping within NZ
With their Courier service they can deliver anywhere in the country by the next day (though rural delivery may take a little longer). Or if you need to get something delivered even faster, the Express service gets items across town within hours, or between cities the same day. They can even get it there this evening, in the big cities, with the Express Tonight option.
They also have numerous value-added services, such as obtaining a signature, deliveries of perishable, age-restricted or oversized items, or delivering on weekends.
2. Sending Overseas
To help your business expand and reach new international customers, they have solutions for sending parcels overseas to 220 destinations with a range of prices and speeds to match your needs using our International Economy, Courier and Express services.
Not only can you use the same solution for your domestic and international sending needs, their courier can also collect both of your local and international parcels in the same pickup, allowing you to streamline your operations and gain efficiencies, ensuring you only need one delivery partner for all your shipping needs.
They can help you reach more people and more places with New Zealand’s most extensive delivery network. They have access to 2.1 million delivery points across New Zealand, including home, rural and businesses addresses and PO Boxes. This means your parcel is never passed onto a third parties during delivery. And as a member of the Universal Postal Union, they also have access to nearly 200 postal networks around the world. They can be wherever you need them to be.
Visibility and Control
They offer email and SMS notifications so your customers know where their parcel’s at during key points in its journey, and you can track deliveries through their online tracking tool. This visibility gives you certainty and removes the need for shoppers to contact you to find out where their parcel is.
They can send them notifications when the item is picked up, when it’s with the courier for delivery and when it has been delivered or an attempted delivery has been made. Receivers can respond, giving drivers instructions like a safe place to leave the parcel or a new address to redirect their delivery, helping to increase first-time delivery. For Express service, they offer extra features including real-time GPS tracking on a live map, and an estimated time of arrival.
Their returns solution together with ShipStation makes returns smooth and simple for you and your customers. A great returns experience can provide increased confidence for your shoppers and give you a competitive advantage.
The nationwide returns service gives your shoppers access to 900+ convenient NZ Post Retail outlets to send their items back; we also offer a pick-up service with our premium solution.
You can rely on NZ Post to deliver your parcel with high service standards, even during busy times. During Christmas 2020, the busiest time ever, they met target delivery times 98% of the time*.
*Competitor courier delivery performance test report, KANTAR, December 2020.
ShipStation ♥ NZ Post
NZ Post is a state-owned delivery business that has been delivering for Kiwis over 180 years. They offer a range of courier services and strive to be the best partner for online shopping for our customers. Make the most of ShipStation and NZ Post to streamline your shipping and provide your customers the best experience.