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Effortless returns and exchanges
Turn returns into revenue with effortless exchanges, a branded customer portal, and centralized tools that cut manual work and unify returns across every channel.
New features that fuel growth
Power growth at every stage of fulfillment. Our enhanced tools for inventory, returns, and analytics help you scale smarter—from order to outcome.
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Automate returns. Maximize revenue retention. Boost brand loyalty.
Return Rabbit is an exchange-first, revenue-driven returns management platform for Shopify merchants who want to streamline the post-purchase experience. You’re probably thinking returns and revenue? Aren’t those polar opposites? Not anymore. Shopify brands that use Return Rabbit have seen a 112% increase in upsells and a 100% increase in exchange rate. Seamlessly connect Return Rabbit and ShipStation to Shopify and easily sync your orders and catalog to dominate the post-purchase experience and transform your returns and exchange processes into a revenue-driving machine.
Return Rabbit is driven by data and offers all merchants access to advanced, enterprise-grade analytics. No other returns management platform on the market offers this level of actionable data analysis and robust reporting (especially for no extra $$$).
Exchanges are at the heart of our platform. Return Rabbit merchants enjoy full catalog exchanges, instant exchanges, and exchange incentives for every order. Our system is also powered by REX, our product recommendation engine, to leverage customer buying behavior and encourage more exchanges and fewer returns.
Your brand is important and should be prominent throughout the post-purchase experience, so our portal is completely customizable. From colors to typography to logo placement, your returns portal will simply be an extension of your website.
Your brand doesn’t fit in a box, so you shouldn’t be stuck with generic automation tools. Return Rabbit allows you to create custom automation rules and policies to prevent return fraud.
Let’s face it, who has a printer anymore? Make the returns process easier for your customers and give them the option for a mobile-friendly QR code to return their packages with. They’ll thank you later (with more orders).
Returns = Revenue. And we have proof. With Return Rabbit, Honeylove retained over $3 million in revenue by converting over 40,000 returns into exchanges. Now that’s a lot of carrots. Read their full story here.