International shipping tracking that keeps you and your customers in the know

International shipping tracking shouldn’t feel like guesswork. Turn international shipping tracking into a clear, reliable workflow, even when packages change hands across borders. Import orders, buy labels, and track international shipments from one place. Give customers timely updates and protect your time when customs, weather, or carrier networks slow things down.

Global tracking, without the guesswork

Get global shipment visibility without hopping between carrier sites. Bring global package tracking, notifications, and branded post-purchase tools together, so you can fulfill faster and field fewer support requests.

Always know your shipment status

Cross border tracking gets messy once a package leaves its origin country. See the international shipment status in one view, across carriers and services. Fewer blind spots during handoffs. Especially when packages change carriers mid-route.

Build trust with branded tracking

Your customers bought from you, not a carrier. With ShipStation, you can deliver a branded tracking experience with tracking pages and notifications that match your store. Share international delivery tracking updates automatically, so buyers don’t hunt for emails or open support tickets just to feel informed.

Reduce tracking noise and save time

Every “any update?” message costs time. A clear tracking flow helps reduce tracking support tickets and keeps your team focused on picking, packing, and shipping. With shipment tracking automation and consistent alerts, you can improve delivery visibility ecommerce teams need to scale without adding headcount.

Stay in control, from order to delivery

Compare carriers, create labels, and keep cross-border tracking moving. From a single dashboard to automation rules and branded updates, manage global shipments without the extra work.

Track every shipment in one place

Stop switching tabs. See tracking from every carrier in one place—so when a package moves between partners, you’re not chasing updates across various sites. International shipments often change hands, but when tracking is available, updates are pulled in automatically to keep everything moving.

Share updates automatically with customers

Buyers expect speed, but they value clarity just as much. ShipStation shares tracking updates when carriers provide them, using email notifications and tracking links to keep customers informed from label to delivery—without extra effort from your team.

Always choose the right rate—and keep tracking consistent

International shipping comes with tradeoffs: cost, speed, and coverage. Compare rates across USPS®, UPS®, FedEx®, and DHL Express® (and more), then print labels in batches to match your workflow, so you always know when you’re getting the best deal. Pair rate shopping with tracking so your team can move quickly without losing visibility.

Keep orders and tracking in sync across channels

Your orders don’t live in one place. Connect with 200+ selling channels, so you can manage orders and tracking together—whether you sell on Shopify, Amazon, eBay, Etsy, Walmart, BigCommerce, or WooCommerce. Tracking updates can be shared back to your storefront or marketplace (depending on the integration), so customers see updates where they already shop.

Automate repetitive tracking work

Don’t let manual work prevent you from growing your business. Automation rules help you standardize labels, services, and notifications so cross-border tracking stays consistent—even when volume grows.. Automatically choose carriers, apply presets, split shipments, and cut down on repetitive clicks so your team can stay focused.

International shipping tracking FAQs

Yes. You can track shipments from different carriers in one place, as long as those carriers are connected to your account. This makes it easier to stay on top of orders without switching between tools.
It’s normal to see gaps in tracking when a package is going through customs. Processing times vary, and updates aren’t always immediate—especially during busy periods. When new information becomes available, it will show up in your tracking view.
Cross-border tracking covers the full journey of an international shipment, including when it moves between different carriers or local delivery partners. Those handoffs can affect how and when updates appear, which is why having everything in one place helps you stay informed.
Automated notifications and a single tracking view can save a lot of time. Instead of manually sharing updates, you can let ShipStation send them for you—so your team spends less time answering “Where is my order?” emails.