August 7, 2025 | 11am – 3:30pm CDT
Where the Future of eCommerce, Shipping, and Logistics Gets Delivered. Join us for a day of insights, strategies, and pro tips from over 30 experts in shipping, logistics, and ecommerce. With three tracks to choose from, we have sessions for everyone. Register now and join industry professionals ready to innovate, collaborate, learn, and grow.
Featured Keynote Speakers
Rebecca Minkoff
Founder & Chief Creative Officer, Rebecca Minkoff; Co-Founder, Female Founder Collective
Christina Tosi
CEO, Milk Bar
Build Your Day, Your Way
Innovation Delivered Schedule
Choose from three expert-led tracks, plus an exclusive bonus track featuring highlighted speakers and can’t-miss sessions.
Click any session in the agenda to start watching.
Track One
Plan & Position
Know your customers and learn how to reach them effectively for scalable growth.
Start Now
Building a Brand With What You Have
You don’t need a big team, big budget, or big warehouse to start, but you do need clarity, grit, and the right tools. This… 
Signal and Strategy
Cutting Through the Noise in Modern eComm
In today’s crowded ecommerce market, standing out is more complex than ever. This session explores how brands can master omnichannel marketing to create memorable… 
Global Horizons
Mastering Cross-Border Growth
Breaking into international markets is complex, but rewarding. This session covers the key challenges of cross-border logistics, taxes, and tech, and how to simplify… Track Two
Deliver & Scale
Gain insights on how to optimize logistics to meet customer needs.
Ship Happens
Building a Resilient Delivery Network
Shipping challenges are inevitable, but chaos doesn’t have to be. This session examines how brands can establish agile and reliable delivery networks by diversifying… 
Next-Mile Mastery
Rethinking Fulfillment for Speed & Scale
As customer expectations rise, brands are reevaluating their fulfillment strategies. This session explores how to optimize warehousing, embrace automation, and expedite delivery without sacrificing… 
Logistics Unlocked
Scaling Smarter from Cart to Customer
Discover how top brands optimize logistics from the moment an order is placed through delivery. This session highlights strategies to streamline operations, improve customer… Track Three
Retain & Grow
Cultivate lasting customer relationships through exceptional post-purchase experiences.
Loyal by Design
Creating Customer Experiences To Keep Them Coming Back
Explore what it takes to build brand affinity and long-term loyalty. This session explores innovative retention strategies, emotional brand-building, and how to keep customers… 
Beyond Checkout
Designing a Post-Purchase Experience That Sticks
Learn how to turn one-time buyers into loyal customers by crafting exceptional post-purchase experiences. This session covers Customer Experience best practices, proactive communication, and… 
The Return Advantage
Turning Friction into Loyalty
Returns are inevitable, but they don’t have to mean lost customers. This session explores how to transform returns into positive experiences that build trust,… Bonus
Unmuted
How Finding Your Voice Powers Brand Visibility, Customer Connection & Growth
What does it really mean for a brand—or a person—to be heard? In this energizing session, Sarah Barnes-Humphrey shares the raw, real story behind… 
Skiver x Watson
Hot Ones Shipping Smackdown
Get ready for a fiery 30-minute showdown where shipping meets spice. In this no-holds-barred session, Skiver and Watson go head-to-head answering your hottest questions… Wellness Sessions
Stretching & Pilates Flow
Take a break and move with us. This session is a movement break led by Ashley Weber from Pilates Apothecary. Enjoy a guided desk…
Breathwork & Sound Bath Singing Bowl Meditation
Need a reset? Join Brandy Meid, Reiki Master, yin yoga instructor, sound bowl practitioner, and meditation guide for breathwork and soundbath meditation. These two…
Demo Lounge
Explore 10+ quick demos designed to help you save time, cut costs, and scale smarter. Learn how top brands streamline workflows, improve customer experience, and get more done with less effort.
All Speakers
Innovation Delivered Speakers
Sham Aziz
Founder, THECXWAY
Eric Bandholz
Founder, Beardbrand
Sarah Barnes-Humphrey
Founder, Let’s Talk Supply Chain
Maïré Bavarday-Rosa
Founder, Ecomspaces
Michael Carpentieri
Strategic Partnerships Manager, DHL
Rafa De le Vega
SVP, Business Development, Auctane
Cody DeArmond
VP of Sales, Auctane
Amanda Eddy
Owner/Design, Amanda Deer
Timur Eligulashvili
President, Logistics Remix
Jason “Retailgeek” Goldberg
Chief Commerce Strategy Officer, Publicis Groupe, Retailgeek LLC
Laura Goldberg
Chief Marketing Officer, Auctane
Loran Gutt
VP, Strategy and Corporate Development
Michael Haswell
VP, Partnerships, Auctane
Jennifer Hernandez
Director of Operations, BK Beauty
Matt Hertz
CEO and Founder, ThirdPerson
Aaron Hodes
Director of Sales, Davinci Micro Fulfillment
Chris Jarvis
Chief Operating Officer, Ecom Logistics
Chris Karp
Chief Customer Officer, Auctane
Ashley Knowles
Sr. Director, Client Success, Auctane
Al Ko
CEO, Auctane and ShipStation
John McClymont
Founder, Operational Innovations
Robert Metcalf
COO and Co-Founder, May Lindstrom Skin
Kate Muth
Executive Director, IMAG
Gaubrielle Pritchard
Product Marketing Manager, Auctane
Aaron Rubin
Founder & CEO, ShipHero
Michael Scholz
VP of Product Marketing, BigCommerce
Matt Schurk
Chief Revenue Officer, Auctane
Nate Skiver
Founder, LPF Spend Management
Jamie Tharpe
Director of Marketing, UPS
Chlöe Thomas
Author & Host, eCommerce MasterPlan Podcast
Felicia Tucker
Founder, V’Licious
Kelly Vincent
Chief Product Officer, Auctane
Rick Watson
CEO and Founder, RMW Commerce
Chris Worley
VP, Product Marketing, Auctane
Cian Wright
VP, Market Development Swap Commerce
Adam Zurawski
Principal Solution Consultant, NetSuite
Session FAQs
Can I ask questions during the session?
Absolutely! We encourage you to engage with the session by submitting your questions and thoughts through the chat feature available on your session screen.
Will this session be available for replay?
Yes, registered attendees can access a replay of the session through the website for a limited after the event concludes. Be sure to share the link to this page with your colleagues.
What should I do if I am experiencing technical difficulties?
Please email [email protected].
Note: The Innovation Delivered virtual summit is accessible via web browsers like Chrome, Firefox, Safari, and Edge. No additional software is required, but we recommend using the latest browser version for the best experience