Key integration features

  • Compare estimated shipping rates
  • Print domestic shipping labels
  • Create domestic return labels
  • Generate End of Day forms
  • Add label messages

About

International Bridge provides small-parcel shipping services for ecommerce retailers. It is known for serving high-volume retail shipping needs and supporting delivery across the US.

Running International Bridge inside ShipStation gives your team one clear shipping workflow instead of extra manual steps. You can review estimated rates based on your connected account and shipment details, choose the right service, and print labels without jumping between tools. ShipStation also helps you keep return labels, label messages, and required End of Day paperwork in the same daily flow.

That means fewer missed steps when volume climbs. Your team can use automation rules to sort orders before label creation, lean on batch printing to move faster, and stay organized from outbound labels to returns and manifests.

Why International Bridge users choose ShipStation

Stay on top of manifests

International Bridge requires End of Day forms. ShipStation receives the PDF from International Bridge for printing, so your team can close out shipments on time and avoid the late manifest penalty tied to unmanifested labels.

Check costs before you buy

ShipStation shows estimated International Bridge rates based on your connected account and shipment details. That gives your team a fast cost check before buying labels or routing an order through another connected carrier.

Keep returns in one flow

Domestic return labels are supported for International Bridge in ShipStation. Your team can manage outbound shipping and returns from the same workspace, which cuts handoffs and keeps each return tied to the original order.

Add more order detail

ShipStation supports label messages for International Bridge labels. Unicode support also helps when orders include characters outside the basic Latin alphabet, giving your team cleaner labels and fewer manual workarounds.

How to

Setting up ShipStation and International Bridge

STEP 1
Open Account Settings in ShipStation, then select Shipping and choose Carriers from the sidebar to start the International Bridge connection.

STEP 2
On the Your Carrier Accounts tab, click Add Carrier so you can choose International Bridge from the list of available carrier connections.

STEP 3
Select International Bridge and click Connect. If your US- or Canada-based plan requires the Your Carriers add-on, ShipStation prompts you to enable it before finishing the connection.

STEP 4
Enter your International Bridge email address and password, add an optional IB Origin Warehouse, choose an Account Nickname, and click Connect.

TESTIMONIAL

Find the best rate for every shipment

Compare rates, delivery speeds, and services side-by-side for every order that comes in from Shopify, and let ShipStation pick the best option—with up to 90% discounted rates across 200+ carriers.

Rate shopper

Automatically select the best rate and service for every Shopify order, with no manual comparison.

Bring your own rates

Compare your negotiated carrier rates alongside ShipStation rates to get the best price.

LTL + freight

Quote and book LTL freight alongside parcel for bulk and wholesale Shopify orders.

ShipStation AI

Next-gen shipping intelligence

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  • SmartFill
  • Automated Order Creation
  • Universal AI Connect (MCP)
  • Batch Label Processing
  • Auto-PRO Retrieval
  • Dynamic Spot-Pricing Engine
  • Packing Recommendations
  • 24/7 Always-On

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FAQ

ShipStation International Bridge FAQ for setup, labels, rates, and returns

Frequently asked questions about setup, labels, rates, and returns

You need three things before you start:

  • A ShipStation account
  • An active International Bridge account
  • Your International Bridge email address and password, plus an optional Origin Warehouse

Having those details ready keeps setup simple and avoids stopping midway through the connection.

Follow the setup path in ShipStation:

  • Go to Account Settings
  • Select Shipping, then Carriers from the sidebar
  • Open the Your Carrier Accounts tab
  • Click Add Carrier
  • Select International Bridge and click Connect
  • Enter your email address, password, optional IB Origin Warehouse, and Account Nickname
  • Click Connect

If your US- or Canada-based plan requires the Your Carriers add-on, ShipStation prompts you to enable it before you connect the account.

Yes. ShipStation supports estimated rates for International Bridge. Those rates are based on your connected account information and the shipment details, which helps your team review cost before buying the label.

Yes. ShipStation supports domestic return labels for International Bridge. That keeps outbound shipping and return work in one place, which makes the process easier for your team to manage.

Yes. End of Day forms are required for International Bridge. A PDF is sent from International Bridge to ShipStation for printing, and there is a late manifest penalty if a label is used without being manifested.

ShipStation supports estimated rates, domestic labels, domestic return labels, End of Day forms, and label messages for International Bridge. The available features table marks tracking as unsupported for this integration, so review the service details you plan to use before you scale volume through that account.

The available features table marks international shipping and electronic customs submission as not supported for the International Bridge integration. If you ship with multiple carriers, ShipStation still lets you manage those carrier choices in one shipping workspace.

ShipStation lists these International Bridge Blue domestic services:

  • IB Standard
  • IB Expedited
  • IB Non Con Standard

ShipStation also lists these package types:

  • Package
  • Custom Packages

That gives your team a simple set of service and package choices inside the same label workflow.

The available features table marks Multiple Accounts as unsupported for International Bridge. If your team ships through one International Bridge account, ShipStation helps keep that account organized inside your broader carrier mix.