Ecommerce Returns: How to Turn Returns into Revenue This Holiday Season
Returns are one of the most misunderstood aspects of ecommerce. While many retailers view them as a necessary cost of doing business, the smartest brands are recognizing something different: returns…
Ecommerce Returns Management: Transform Reverse Logistics from Cost Center to Customer Loyalty Driver
The post-peak returns surge is inevitable. Every year, retailers and ecommerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a hit. But…
Refunds vs. Exchanges: How to Turn Product Returns into a Powerful Retention Tool
Product returns are unavoidable in ecommerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s…
Delivery and Returns: The Ultimate Battleground for Ecommerce Success
Making the sale is the easy part—delivery and returns are what will ultimately define your brand. With more people than ever buying online, fast delivery and hassle-free returns are becoming…
The Modern Buyer’s Journey: Creating an Omnichannel Strategy for 2024
Your customers aren’t choosing between shopping online OR in-store anymore. In fact, 75% of consumers rely on both physical and digital touchpoints throughout their buying journey. That means shoppers expect…
How to Build a Christmas-Friendly Return Policy
In the bustling holiday season, a well-crafted return policy becomes more than just a customer service feature; it’s a vital part of the retail experience. This period, marked by heightened…
Ecommerce Returns: How Shopify Merchants Can Drive Revenue Through Returns 
For years, ecommerce returns have been painted in a negative light. But today, with technology like Return Rabbit, businesses selling on Shopify can tap into their returns management processes and…
Increase Conversions with a Future-Focused Returns Strategy
This post was contributed by ShipStation partner, Signifyd . The first quarter of the year brings about a helping of harsh reality for ecommerce retailers coming off of the high…
How to Print Return Labels
Nailing the returns process can increase customer satisfaction to the point that you gain a lifelong customer. The way to do this is by offering consumer expectations about returns. Customers…
Returns Season is Here
As the holiday season comes to an end, we get ready for the new year. But ecommerce merchants have one last bit of business to clear up before moving fully…
Shady Rays: A Great Returns Strategy Keeps Customers Coming Back
Becoming someone’s favorite sunglasses brand is difficult. But Shady Rays remains a gold standard for many of its customers. Through competitive marketing efforts, a philanthropic mission, and an ultimate focus…
How to Create a Return Policy That Works 
Let’s be honest, nobody likes dealing with returns. They are expensive and time-consuming. While physical retailers deal with them, they are much more of a nuisance for ecommerce merchants. However,…
Returns Management Solution For Ecommerce
Returns and returns management have become trickier than ever during the COVID-19 pandemic. As shopping in brick-and-mortar stores has dropped, product returns have become even less common. In fact, many…
Offer Hassle-Free Returns This Holiday Season With ShipStation’s Returns Portal
Returns are an unfortunate part of any ecommerce business. No one wants to do returns. Customers have an item that doesn’t fit their needs. They hurt a business’s bottom line.…
Expanding Into International Markets Part 3: Shipping, Delivery, and Returns
Welcome to part 3 in our four part blog series, where we highlight what was covered in a recent webinar, which you can access on-demand. The webinar was brought to…
How to Navigate the Returns Process
The retail landscape changed dramatically in 2020. One major consequence of the pandemic was a huge upsurge in online shopping, which shows little sign of slowing even as UK lockdown…