Small BusinessesStart small, think big. Elevate your small-business shipping today.
Start Shipping in MinutesStart shipping instantly with a simple setup. Buy and print labels in minutes with no training needed and no unnecessary steps.
Automate and ScaleSave time with rules that batch, route, and print labels automatically so your shipping keeps up as orders grow.
Save on Every ShipmentAccess exclusive 80% – 90% discounts from every major carrier and cut costs on every label, no matter where you ship.
Connect and CustomizePlug into hundreds of stores, marketplaces, and carriers, or extend ShipStation with custom API integrations built for your business.
Manage Everything in One PlaceManage shipping, inventory, warehouse, tracking, and returns for all your stores and marketplaces in one simple platform.
Simplify ReturnsManage returns in one platform with prepaid labels and self-serve features that keep the process fast and frustration-free.
Get Up and Running QuicklyOur implementation team guides you through a step-by-step process to help you streamline workflows and keep costs minimized.
Mid-size and GrowingShip smarter, grow faster. Scale your fulfillment with ease.
Save on Shipping as you ScaleAutomate rate shopping across 200+ carriers, bring your own carrier accounts, and unlock deep volume discounts that grow with you.
Smarter Shipping IntelligenceTurn shipping into your competitive advantage with intelligence that improves with every order.
Centralize Omnichannel FulfillmentManage orders, shipping, inventory, warehouse operations, tracking, returns, and analytics across online stores and marketplaces with one platform.
Automate Order ManagementCombine AI intelligence with rule-based workflows to speed up fulfillment, streamline operations, and eliminate bottlenecks
Scale With our APIsExtend your setup using our developer-friendly API for custom automated workflows and insights.
Start with Guided OnboardingOur experts walk you through setup, training, and workflows so your team feels confident and ready to ship quickly.
EnterpriseGlobal scale, local precision. Master shipping at every level.
Lower Shipping Costs at Global ScaleReduce global shipping expenses with real-time rate shopping and discounted carrier rates, helping your enterprise control costs and ship efficiently at scale.
International Shipping Made SimpleEasily manage customs forms, duties, taxes, and tracking while accessing global carrier options from one platform built for cross-border shipping.
Fulfillment APIsCustomize workflows at scale with APIs for consolidating orders across channels, comparing shipping rates, validating addresses, tracking, analytics, and more.
Multi-Location FulfillmentManage inventory, orders, and shipping across multiple warehouses and stores with one platform built for multi-location fulfillment.
Advanced Shipping IntelligenceTurn shipping into your competitive advantage with intelligence that improves with every order.
Dedicated Guidance and SupportCount on 24x7 support plus dedicated onboarding guidance so your enterprise shipping runs reliably from day one and beyond.
How Guardian Sports Used Automated Returns to Scale After Going Viral with the NFL
After the NFL adopted their concussion-reducing Guardian Cap, this Atlanta-based sports safety company saw orders explode to 400 per day—and the team’s manual processes couldn’t keep up.
Connect UPS Account to ShipStation GuideConnect UPS account to ShipStation with a simple step-by-step guide, compare carrier options, and start shipping smarter...
The conclusion is clear: AI is already influencing demand, competition, and delivery performance—and retailers that fail to adapt risk being excluded from AI-led shopping journeys altogether.
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The conclusion is clear: AI is already influencing demand, competition, and delivery performance—and retailers that fail to adapt risk being excluded from AI-led shopping journeys altogether.
The conclusion is clear: AI is already influencing demand, competition, and delivery performance—and retailers that fail to adapt risk being excluded from AI-led shopping journeys altogether.
From $33,000 to 18,000 Stores: How Black Girl Sunscreen Ships at Scale
Shontay Lundy founded Black Girl Sunscreen with $33,000 and a mission: get better sunscreen into the hands of people with darker skin tones. A decade later, the brand is in 18,000+ stores across four countries—and a two-person team is keeping up with the growth. Here’s how.
In 2016, Shontay Lundy noticed something missing. People with darker skin tones had almost no good sunscreen options—products that blended in, didn’t leave a white cast, and actually worked for the skin they were in. So she saved $33,000 of her own money, started Black Girl Sunscreen in Miami, and got to work.
That was 10 years ago.
Today, Black Girl Sunscreen is in more than 18,000 stores—Target, CVS, Walgreens, Walmart, Amazon—with wholesale partners across the US, Canada, Australia, Nigeria, and a UK launch in the works. The brand’s mission hasn’t changed. The operation behind it has had to.
The weight of manual
Running in-house fulfillment for Black Girl Sunscreen falls to Deasia Moore, the company’s fulfillment lead, and her partner Scott. Two people. Wholesale orders shipping to retail partners on four continents.
Before ShipStation, that job was an inbox problem. Wholesale labels arrived via email—or didn’t. Customs forms had to be built and documented by hand. Tracking down a missing shipment meant digging through message threads. For a brand moving fast and growing faster, manual work was becoming a ceiling.
“Everything was manual before we switched to ShipStation,” Moore said. “It’s night and day.”
Vishvesh Soni came on board in 2023 to run operations and saw the problem clearly. He’d used ShipStation at a previous company and knew what it could do. The goal: pull wholesale and international orders into one centralized system, and cut the manual work slowing the team down.
“Differentiating our wholesale and DTC operations was a very important—and key—turning point for us,” Soni said.
10 AM, every morning
Now Moore’s team arrives to find orders already waiting. They check the details, compare rates, and print labels—all without bouncing between systems or building a customs form from scratch.
International shipping, once the most friction-heavy part of the job, runs differently now. Rates calculate in real time on each order. Customer details pull through automatically. Customs documentation generates without manual input.
“ShipStation is seamless when it comes to international. We wouldn’t prefer it any other way.”
Deasia Moore, Fulfillment Manager, Black Girl Sunscreen
Rate Shopper is part of every morning’s routine. Before printing any label, Moore compares rates across carriers—weighing cost, speed, and reliability. She estimates it saves around 8% on shipping costs.
“We use Rate Shopper daily,” she said, “to see who’s competitive and which carrier can get it there on time.”
The Tamron Hall test
Last year, Black Girl Sunscreen landed a segment on Tamron Hall. Orders came in fast.
It was the first time Moore’s team had used batch printing—and it wasn’t a slow introduction.
“It was a roller coaster to get used to,” she admitted.
But they figured it out, and it held. That’s the kind of moment that reveals whether a system actually scales. For Black Girl Sunscreen, it did.
Summer, at 80%
For a sunscreen brand, summer isn’t just busy—it’s everything. Starting in late April and running through August, Black Girl Sunscreen sees roughly an 80% increase in order volume. Some years, a TV appearance or a big promotion drops on top of that.
Moore estimates ShipStation saves the team at least an hour a day during peak season—time that used to go to label printing and customs documentation, and now doesn’t have to.
“It’s one click, and it’s pretty much done. ShipStation has been a one-stop shop for all of our needs.”
Deasia Moore, Fulfillment Manager, Black Girl Sunscreen
Where they’re going
The UK launch is next. After that, broader expansion across Europe and continued growth across Africa, where the brand already ships to wholesale partners in Nigeria.
The mission that started with $33,000 and a gap in the market is still the same: get better sunscreen into the hands of people who need it—everywhere, and at scale. Breaking down the myth that people with darker skin don’t need sun protection is still the work.
A two-person team is doing it. And they’re not slowing down.
“The goal is to get Black Girl Sunscreen in the hands of people worldwide,” Moore said.
For any brand navigating that kind of growth, Moore’s advice is simple: “Just pull the trigger and do it. You won’t regret it. It was an excellent decision for Black Girl Sunscreen to make that move.”
Black Girl Sunscreen's lean, two-person fulfillment team needed a centralized way to manage wholesale and international orders as the brand expanded into retailers across four continents.
THE SOLUTION
ShipStation gave the team a single hub for all wholesale and international orders—with built-in rate shopping, automated customs documentation, and batch label printing to handle peak-season volume.
RESULTS
- ~8% savings on shipping costs through Rate Shopper, used daily
- At least 1 hour saved per day on label printing and customs documentation
- Scaled to 18,000+ store locations without adding full-time fulfillment headcount