How Does ShipStation Work?

Efficient shipping can make or break your e-commerce business. That’s where ShipStation comes in: as a trusted partner that provides the tools you need to simplify order fulfillment, reduce your business costs, and improve customer satisfaction—all in one easy-to-use platform. 

How does ShipStation work? Learn about its features, from inventory management to shipment tracking, and how easy it is to integrate into your daily operations. Let’s get into it.

What is ShipStation and How Does it Work?

ShipStation is an e-commerce shipping solution that simplifies and optimizes the shipping process. Its key features include:

• Discounted shipping rates: Access to lower shipping costs from major carriers.
• Order management: Centralized order import from multiple platforms to enable real-time updates.
• Shipping label generation: Easy shipping label creation for leading carriers.
• Major carrier integration: Effortless connections with USPS, UPS, FedEx, DHL Express, and more carriers.

ShipStation unifies your sales channels and shipping carriers to provide a simple, efficient system for managing orders and deliveries. Whether you run a small business or a large-scale operation, you have all the tools you need to stay competitive.

How Does ShipStation Work? A Step-by-Step Guide

If you’re looking for a more hands-on approach, this step-by-step guide makes it simple to use ShipStation.

1. Import Orders

ShipStation integrates with various eCommerce tools, marketplaces, online stores and shopping carts, and multichannel and listing tools. The platform lets you sync orders automatically with many sales channels, such as:

• Shopify
• WooCommerce
• Amazon
• eBay
• And more

With the real-time synchronization feature, you can instantly see all your orders in one place, improving order accuracy and decreasing manual errors.

2. Create Shipping Labels

Compare shipping rates across carriers and select the most cost-effective option using ShipStation’s rate-shopping tools. Your company can save money and optimize delivery times, all through one platform.

3. Print Shipping Labels

ShipStation offers versatile printing options, such as PDF generation, thermal printing, or laser printing. Batch printing makes it easy to process multiple orders simultaneously, which saves time.

4. Package and Ship Orders

ShipStation makes packaging easy with detailed picklists and packing slips. With accurate shipping information, your customers always know where their package is.

5. Track Shipments

Real-time tracking keeps your business and your customers up to date on order statuses. Automated notifications provide updates, reducing the need for customer inquiries.

Advanced Features and Benefits

We’ve covered the basics. Now let’s explore what else ShipStation can do for your business.

Customizable Features to Fit Your Business

ShipStation’s advanced features cater to any-sized business:

• Add-on marketplace: Customize ShipStation’s capabilities to suit your business needs with integrations like Dropship Manager.
• Inventory sync: Maintain accurate stock levels across sales channels.
• Deliver by date: Meet customer expectations by providing—and fulfilling—a specified timeframe for their packages to arrive.
• Automation rules: Set up custom workflows to streamline repetitive tasks, such as assigning carriers or creating return labels.

Benefits of Using ShipStation

Where do we start? Here are a few advantages of partnering with ShipStation. 

Save Time

Automation eliminates repetitive tasks—letting your team focus on growth.

Cut Costs

Discounted rates and efficient processes decrease overhead.

Improve Order Accuracy

Fewer errors mean happier customers and fewer returns.

Scale Your Business

Increase order volume without compromising performance, growing with your business.

Real-World Success Stories

Companies like yours reap the benefits of working with ShipStation.

Cocktail Courier: Scalability to Meet Skyrocketing Demand

Cocktail Courier surged from earning steady profits to handling 20 times its usual order volume almost overnight, driven by a pandemic-fueled surge in demand. This unprecedented growth overwhelmed shipping processes and forced the company to shut down its website temporarily. Faced with the dual challenges of high-volume order fulfillment and complex alcohol shipping regulations, the team turned to ShipStation Dropship Manager for help.

Dropship Manager revolutionized Cocktail Courier’s logistics by automating fulfillment and maintaining compliance with state and federal alcohol shipping laws. The tool enabled Cocktail Courier to simplify its dropshipping model with third-party retailer integrations. ShipStation made it easy to route to local liquor retailers, who handle the alcohol portion of the cocktail kits and complete the last-mile delivery for a smooth, lawful customer experience.

This tech-enabled approach kept Cocktail Courier’s operations running during a time of immense pressure. It also positioned the brand for continued growth and success in a highly regulated industry.

Results

• Secured compliance: Orders follow strict state and federal alcohol regulations.
• Better efficiency: Automation replaces error-prone manual processes to improve accuracy and speed.
• Data insights: Advanced reporting tools provide real-time updates and actionable insights.

Veiled Collection: From Home-Based Business to Multiple-Warehouse Company

Veiled Collection grew from a husband-and-wife operation out of their spare bedroom to a global women’s wear juggernaut. Today, the company processes thousands of orders daily, thanks in part to ShipStation.

Before implementing ShipStation, Veiled Collection struggled with warehouse operation inefficiencies. ShipStation’s automation tools, from order verification to picklist customization, reduced mistakes and improved speed and accuracy.

The brand also uses ShipStation’s Split Ship for all-in-one inventory management across multiple warehouses, paving the way for continued growth and global expansion.

ShipStation’s solutions helped Veiled Collection transform its fulfillment process and slash operating costs.

Strategies

• Warehouse optimization: Customizable pick lists and order tags increase productivity.
• Smarter shipping: Transitioning half of their orders to UPS® Ground Saver lowers shipping expenses by up to 30%.
• Simplified returns: A user-friendly return portal automates exchanges and refunds, and real-time tracking makes the process hassle-free on both ends.

Getting Started with ShipStation

It couldn’t be easier to launch your ShipStation experience.

1. Sign up: Create an account in just a few clicks.
2. Choose a plan: Select the plan that aligns with your business needs. Consider the number of users you’ll need, the features you want, and your number of monthly shipments.
3. Set up your account: Connect your sales channels, configure carrier settings, and explore automation rules.
4. Test features: Take advantage of ShipStation’s free trial to explore its functionalities.

Deliver Something Better

ShipStation is a cutting-edge shipping solution—and a growth partner for e-commerce businesses. How does ShipStation work for your business? By saving time, cutting costs, automating processes, and improving customer satisfaction, ShipStation helps you scale with confidence. 

Sign up for your free trial today.

FAQ

How does ShipStation work with Shopify?

In your ShipStation account, go to “Selling Channels”, then click “Connect a Store or Marketplace” and select Shopify. This Shopify integration lets you sync inventory and order fulfillment details and control it all from ShipStation.

How does ShipStation work with WooCommerce?

With the ShipStation WooCommerce integration, you can sync order details, review product information, and manage shipping with all major carriers.

What other integrations does ShipStation offer?

We offer integrations with multiple popular sales channels and shipping carriers.