Important Information for Internet Explorer (IE) users

Published on January 4, 2022
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Filed under Shipping News
Read time 3 Minutes

Have you been experiencing slower than expected processing speeds with ShipStation? If so, we have some news that we’d like to share.

ShipStation makes heavy use of Javascript which allows us to provide a feature-rich user interface. JavaScript speed is very important in optimizing the overall performance of your ShipStation experience, including site navigation, order imports, batch processing and label generation. Unfortunately, all browsers are not created equal when it comes to Javascript performance. The following chart is from a ZDNet article that compared the major web browsers:

Browser Speeds

In the Futuremark Peacekeeper v2.0 benchmark test, Google Chrome was the clear winner in overall Javascript performance. If you’ve tried ShipStation with both Internet Explorer and Google Chrome, you’ve likely come to this conclusion as well. This is one of the reasons Google Chrome is now the most popular browser available (image courtesy of

Browser Usage

If you prefer or need to use Internet Explorer over any other browser, then we have found a way to help. To increase the overall speed and performance of ShipStation through your Internet Explorer browser versions 6, 7, 8 and 9, you can install a Google Chrome plug-in called the Google Chrome Frame. The plug-in can be downloaded from the following link. Just hit “Accept and Install”, and you’re on your way to a much faster ShipStation (note, you will need to restart Internet Explorer after installing the plug-in).

Note that the plug-in is only used for web sites that explicitly support the Google Chrome Frame, which ShipStation does, so it won’t affect any other sites that you regularly visit. For your convenience, we have included a video to help better explain how Google Chrome Frame works:

We hope that you have found this information helpful and that you are now experiencing ShipStation as it was intended – sleek, powerful, and FAST!

Deliver a customer branded unboxing experience with ShipStation the best online shipping platform for your ecommerce business.

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