ShipStation Ecommerce Benchmark Report 2026: AI is Reshaping How Shoppers Discover, Compare, and Shortlist products
ShipStation's Ecommerce Delivery Benchmark Report 2026 examines this shift through survey responses from 8,000 consumers across eight markets and 400 senior ecommerce leaders. The conclusion is clear: AI is already…
Ecommerce Returns Management: Transform Reverse Logistics from Cost Center to Customer Loyalty Driver
The post-peak returns surge is inevitable. Every year, retailers and ecommerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a hit. But…
The Shipping Smackdown: Where Hot Wings Meet Hot Takes
In Austin, Rick Watson (RMW Commerce) and Nate Skiver (LPF Spend Management) joined Auctane’s Chris Worley for a four-wing gauntlet. Each wing hotter than the last. Each question spicier than…
How Ecommerce Brands Can Stand Out Online Without Breaking Customer Trust
The digital commerce landscape presents a frustrating paradox: building compelling websites has never been easier, and yet they all seem to end up looking alike. When everyone can build beautiful,…
3 Ways to Take Your Peak Season Ecommerce Strategy from Reactive Firefighting to Proactive Design
Shipping has evolved beyond simple logistics. Today, it’s a crucial bridge between brands and customers. Good shipping builds loyalty. Poor shipping destroys it. When preparing a peak season ecommerce strategy,…
When is Ecommerce Fulfillment Outsourcing the Best Option?
No two ecommerce brands are exactly alike. Businesses selling similar products can have very different fulfillment needs based on their location, growth trajectory, and customer expectations. In short, there’s no…
No, Your Goal Should Not Be “Omni-channel” (And What You Should Focus on Instead)
I had the pleasure of joining ShipStation’s Innovation Delivered virtual summit, discussing commerce strategy alongside some brilliant minds in the industry. One thing I said that seemed to resonate (and…
From Netflix to Next-Day Delivery: Why Convenience Is King in Ecommerce
Did you know that 57% of consumers now expect their online orders to arrive in just two days? In fact, more than half are even willing to pay extra for…
ShipStation Breaking Benchmarks: Navigating New Ecommerce Realities in 2025
US retailers are facing unprecedented challenges as consumer priorities shift, economic pressures intensify, and the global marketplace transforms.  In February, ShipStation released the Delivery Benchmark Report compiled from November 2024…
Tech Trailblazers vs. Digital Laggards: The AI Divide in Ecommerce
AI is transforming ecommerce, but not all retailers are keeping pace. While early adopters fully integrate AI into their operations, hesitant retailers are missing out on growth opportunities. This divide…