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ShipStation implementation fits your workflow from day one
Get up and running without slowing down. ShipStation’s implementation services—guided webinars, 1:1 onboarding, and onsite partner support—set you up with clarity and confidence. Connect your sales channels, sync orders, manage inventory and warehouse workflows, compare carriers, and streamline returns in one platform. Automate repetitive tasks and keep fulfillment moving as you grow.
Connected to the platforms that power your business
Turn setup into a system that works
Bring your channels, carriers, and team into one dashboard. Our implementation team helps you build automation that sticks—while making tracking, inventory, and returns work better for your customers
Reduce setup stress and avoid rework
New software shouldn’t disrupt your fulfillment. ShipStation’s implementation team guides you through a step-by-step setup, and helps you streamline workflows—from receiving inventory to picking and packing to shipping—so orders move out faster. You have a trusted partner, so labels, packing slips, and notifications are right the first time.
Build workflows your team can run without you
Your best process is what we’re striving for, every time. Standardize shipping workflows across users, shifts, and locations. We help you set up presets, tags, and automation rules to reduce manual work—plus batch label printing to keep pick, pack, and ship moving on busy days.
Improve delivery experience without adding support work
A better post-purchase experience starts with the right setup. We help you configure branded tracking pages, delivery notifications, and returns and exchanges workflows from day one—so customers get clear, timely updates without having to reach out. Set up self-serve returns and simple rules early, so exchanges stay efficient and don’t eat into your margin or your team’s time.
Choose the setup that’s right for you
Guided setup for your core configuration
Start with the essentials that drive day-one value. Connect selling channels, map order statuses, and confirm label and printer settings with our 1-on-1 onboarding team. Configure inventory, warehouses, and returns—along with shipping defaults such as packages, branding, and notifications. This early setup matters. It removes guesswork and helps your team settle into a workflow that feels natural from the first week, helping you save time and money quickly.
White-glove implementation for your real-world workflows
Some teams want a partner in the room who can do it for them. We give you 1:1 support tailored to how you pick, pack, and ship, with the option for on-site setup through our certified partner network. Walk through your current process and refine it right at your facility—from service mapping and split shipments to multi-location fulfillment and the edge cases that show up after the first rush. Learn more.
On-demand implementation webinar when your schedule is packed
Not everyone can pause the warehouse. Our specialized live and on-demand implementation webinars let you learn in short bursts, then apply changes right away. You’ll see how to set up integrations, connect carriers, connect your inventory, build automation that reduces clicks per order and more. It’s simple. Watch, set up, ship, repeat. Your team can revisit it anytime. Register Now
Help and guidance when you need it, how you need it
Get the support you need, anytime. Our shipping help center is available 24/7 with step-by-step guides, how-to videos, and detailed tutorials to help you set up, troubleshoot, and optimize your ecommerce shipping workflows. Quickly search for answers, learn at your own pace, and keep your orders moving without interruption.
Configure your shipping operation for scale.
We help you connect, configure, and optimize the tools behind your shipping operation—so everything runs the way your team works and beyond.
All your orders. One place.
Connect 200+ stores and marketplaces to bring every order into a single view. Skip the tab switching, reduce missed updates, and manage everything from one streamlined shipping workspace.
Optimize every shipment automatically.
We’ll help you connect your carriers and set up Rate Shopper and automation rules to compare rates, choose the best option for each order, and keep your order management running smoothly. It’s all configured to protect your margins without slowing your line.
Automate your workflow from end to end.
We’ll help you set up automation rules, inventory tracking, and returns so your operation runs smoothly from the start. Route orders, apply presets, and keep stock accurate while reducing manual work. Then use built-in analytics to spot trends and keep improving how you ship.
Try us free
What you can look forward to in your 30-day free trial:
Get instant access to all of our features- Connect to over 400 integrations
- See how much our rates can save you on shipping
