Customer Story – Offerman Woodshop

Published on March 25, 2022
Written by
Filed under Case Studies
Read time 4 Minutes

We have amazing customers who sell great products, and we love to tell their stories about their business and how they use ShipStation. Today’s story comes from Offerman Woodshop.

Answers by:
Jane Parrott, Ship Master


What is the best part about working at Offerman Woodshop?

The wood shop is a collective that supports itself, so we are all simultaneously working for ourselves and for the shop. Though I run the shipping department, I also make things here. We all have individual projects and then larger projects we work on that come through the shop. It makes the work environment more like a small tight-knit family-like business. We all take care of each other and are supportive of new endeavors. When someone is working out a project, we all take time to give feedback on design/build issues. We are friends, as well as co-workers. The best part about working here is working with friends.

ows_group_940-705pxYou probably knew the question was coming, but what is it like to work with Ron Swan… I mean Nick Offerman?

Working with Nick is like working alongside a Japanese sensei out of Mad magazine. He is a mentor and a prankster. He has a lot of energy and whether he’s here all week or for an hour he manages to make you feel like there’s a lot to do and you better get to it! He’s a great guy… and yes Ron does show his face here and there.

Favorite Offerman Woodshop product?

The Ramblin’ Rump-Stump, it’s a very stylish collapsible camp chair. Michele designed it based on a classic scout design. It’s nice when something gets reinvented in the shop and made anew. Woodworking can be pretty hip.

How has ShipStation helped you with your business & what’s your favorite feature?

ShipStation helps us streamline our orders and track shipping easily. Before ShipStation we just used the Pony Express which people thought was cute but it took a lot longer for them to get their packages. It’s been a game changer! The various search capabilities are tremendously helpful for managing orders. Also the easy return shipment button saves tons of work. Basically, it does a lot of tedious work for you that you don’t have to do anymore and that’s really great.

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Written by

Andrew G

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