Learning about Customer Service… San Fran style!
Last weekend, I had the opportunity to join around 200 hundred support agents, product managers, community managers, and others at Userconf, a conference about keeping your customers (happy). I had…
Fun Times in Seattle!
The sun sets on yet another fantastic conference, this time in beautiful Seattle. The Sellers Conference for Online Entrepreneurs (SCOE) was a 3-day event over the last weekend in September…
Join the ShipStation Community!
Since I started here at ShipStation a few weeks ago, I’ve noticed just how amazing our customers are. You guys sell anything from handmade jewelry to auto parts to monthly…