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Effortless returns and exchanges
Turn returns into revenue with effortless exchanges, a branded customer portal, and centralized tools that cut manual work and unify returns across every channel.
New features that fuel growth
Power growth at every stage of fulfillment. Our enhanced tools for inventory, returns, and analytics help you scale smarter—from order to outcome.
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BackMarket helps crowd funders manager their backer data, and integrates with ShipStation to ship in a snap. Together, we’ve got your back!
Back Market works with over 1,500 sellers to bring high-quality, professionally refurbished electronic devices to customers in 17 countries.
Capitalize on a refurbished-exclusive marketplace expertise (single product ID efficient algorithm) and leverage its fast growth (1.5 billion GMV 2021 forecast).
Only 1,500 merchants + 20 million monthly visits = more BuyBox opportunities.
45% cross-border transactions, and ongoing geographical expansion (16 countries), supported by merchant tailor-made services, such as BackCare (customer support) and FBBM (warehousing fulfillment).
Take advantage of Back Market’s aggressive and bold marketing campaigns fueled by its $515 million funding.
Enjoy the white-glove support of Back Market’s Account Management Merchant Success teams. 15 Quality Metrics provided to merchants and monitored daily. 13:1 # merchants to 1 account manager ratio.
Through its partnership with Signifyd, Back Market covers all merchants against any fraudulent payments, and increases the approval transaction rate.