Use DHL Express and ShipStation for Better Overseas Shipping
Are you shipping internationally but not yet offering an express option? If you’re not offering premium shipping to international shoppers, it’s time to start. Research shows retailers who provide a faster international shipping option alongside standard options grow 60% faster than those who don’t.
DHL Express is the global market leader for door-to-door express delivery, offering reliable delivery in 1-4 business days and real-time online tracking. They also have unparalleled customs expertise. Customers choose DHL Express when they want to be sure their order will get to their destination — fast.
Here’s how the partnership between DHL Express and ShipStation works and how it can improve your international shipping and benefit your brand.
Connecting DHL Express and ShipStation
DHL Express offers discounted rates for U.S.-based ShipStation users who add a DHL Express account in ShipStation. DHL Express and ShipStation enable you to easily optimize express international shipping. As a result, both you and your customers benefit. Here’s how to do it:
- Display DHL Express as an option for your customers at store checkout.
- Set ShipStation to automatically apply DHL Express to appropriate orders when they import.
For step-by-step instructions on connecting DHL Express and ShipStation, review the DHL Express From ShipStation section of our ShipStation Carrier Services article. This section includes steps for the following selling channels:
- Coming Soon: eBay, ChannelAdvisor, Magento
After completing these steps, your checkout will display nearly the same rates* as what you pay for your DHL Express labels in ShipStation. (Note: this only applies to eligible selling channels.) The Service Mapping feature then assigns DHL Express shipping to these orders when they import — saving you valuable time.
The Benefits of Using DHL Express
Introducing DHL Express is a low-risk move that can yield a great return on investment (ROI). Even merchants who sell at lower price points can boost their ROI by offering DHL Express.
Many cross-border purchases are inspired by special occasions or are emotionally-driven. In these cases, consumers are often willing to kick in the extra cash for faster delivery. So it often pays to offer a premium shipping option in addition to the standard shipping options. DHL Express and ShipStation make it easy to show shoppers you’re committed to the customer experience.
To schedule a free one-time or recurring pickup, call 1-800-CallDHL and elect to speak with a representative. Then, provide them with a tracking number so they may reference your account.
*Rates will depend on both weight and package dimensions. To ensure rates between ShipStation and customer checkout are as close as possible, confirm the weights and package dimensions used between the two platforms match.