Shipping Basics

Optimizing tax compliance with your shopping cart or ecommerce platform Since the landmark decision in South Dakota v. Wayfair, Inc. (June 2018), the world has become a very different and complex place for online sellers. The obligation to collect and remit sales tax is no longer controlled solely by a physical footprint. Over the past three […]

Is your business ready to take on the world? Reaching international customers can take your business to the next level, but it’s important to know what to expect ahead of time. Customs and duties are part and parcel of selling internationally, and they can be incredibly complex. Educating yourself on the intricacies of global ecommerce […]

You’ve fulfilled a customer order and shipped it. Job done.   Not so fast. You want that customer to return someday and make another purchase, right? You don’t want this to be the last interaction and, thus, the end of their customer journey with your brand.  Retaining customers involves nurturing. What are you doing beyond the […]

It’s essential to consistently connect your customers to your brand. Learn all the ways ShipStation and DS Smith ePack enable you to customize and brand the shipping experience for your customers.

No-one likes ambiguity, especially when it comes to that eagerly awaited parcel a customer has ordered.  From the moment someone presses purchase on your store, customers expect to know where their order is at all times and providing complete visibility into the shipping process is a must nowadays.   In our recent survey, we found that […]

Customers read shipping confirmation emails—they’re the only email you send that you can almost guarantee each of your customers wants to read. Having a good shipping experience is one of the main contributing factors to a customer buying from you again. Almost as important as quick, affordable shipping is keeping your customers informed. Because customers […]

To ship a package you really just need to make sure that the package is accurately weighed, sized, and packaged. If the parcel uses a service that allows for its size and weight, you’re good to go!  How to Weigh a Package Weight is typically the major factor that determines a package’s shipping rate. In […]

Returns are an unfortunate part of any ecommerce business. No one wants to do returns. According to Statista, the key reasons people in the UK return items bought online are “it didn’t fit” (66%), “item not as described” (39%) and “it looked different in person” (36%). Returns are only increasing in the UK, and consumers […]

Figuring out the best way to ship car parts is crucial for a good customer experience. It allows you to get expensive, time-sensitive, frequently heavy auto parts to your customers. This leads to higher ratings and allows you to stand out in a somewhat crowded market. Luckily ShipStation and Simplepart.com are joining forces to make […]

La livraison est devenue un élément clé dans le processus d’achat de l’internaute. Selon une étude LSA-Colissimo, plus de 3 consommateurs sur 4 vérifient les modalités de livraison avant de commander en ligne. En 2020- 2021, avec la situation liée au COVID cette tendance s’est accélérée : le tarif, le délai ou le choix du […]

Welcome to the final post in our four part blog series, where we highlight what was covered in a recent webinar on essential business practices for international expansion, which you can access on-demand. The webinar was brought to you by experts from Lengow, Avalara, and of course, us here at ShipStation. Together, our three platforms […]

Welcome to part 3 in our four part blog series, where we highlight what was covered in a recent webinar, which you can access on-demand. The webinar was brought to you by experts from Lengow, Avalara, and of course, us here at ShipStation. Together, our three platforms can help you succeed in product feed management, […]

Welcome to part two in our four-part blog series. We highlight what was covered in a recent webinar – which you can access on-demand – brought to you by experts from Lengow, Avalara, and of course, us here at ShipStation. Together, our three platforms can help you succeed in product feed management, cross-border duties and […]

Shipping to a residential address may result in a residential surcharge. Start shipping with ShipStation and get the best rates!

The global ecommerce market is expected to total $4.89 trillion in 2021. And according to Forrester, cross-border transactions will outperform domestic transactions by 17% between 2017 and 2022. So there’s never been a better time to expand into new international markets. But a profitable expansion requires a detailed and dynamic plan that considers technology, business […]

In the first week of 2021, UPS accepted 1.75 million returns into its system every day. This number is staggering, though not unexpected. Ecommerce surpassed levels not expected until 2025 last year, as consumers were forced to shop differently. Embracing returns is non-negotiable in today’s competitive retail environment. Consumers expect more from their favorite brands […]

How to find a US manufacturer that meets your needs.

Learning what to charge for shipping and how to calculate shipping costs helps you become a better ecommerce merchant.

Your online business can implement these green shipping best practices with eco-friendly packaging to help reduce the environmental impact of ecommerce.

The retail landscape changed dramatically in 2020. One major consequence of the pandemic was a huge upsurge in online shopping, which shows little sign of slowing even as UK lockdown measures start to ease. And as more people have turned to home delivery than ever, it’s not surprising that returns are on the rise, too. […]

Maintaining contact with customers and prospective buyers is a never ending task for ecommerce sellers. One of the most effective ways to achieve this crucial contact is through email marketing. Email may be an old fashioned marketing tool, but it is still very effective. It’s the easiest way to reach relevant consumers directly. And a […]

This blog was contributed by Americaneagle.com. Countless reports released every month point towards a thriving ecommerce market, and the reopening of physical stores in a post-pandemic future is unlikely to slow this trend down.  Customers have become more dependent on online retail shopping for their everyday needs and they don’t plan on stopping. According to […]

Ecommerce is booming, there’s no denying it. Year after year we see statistics on the rise, and more physical stores moving their business online in light of the COVID-19 pandemic. As cities continue to require businesses to operate with limited capacity, ecommerce is becoming an unexpected necessity for many looking to find innovative new ways […]